Drive-In General Manager - Lead Ops & Guest Experience

guernseysonic; Piedmont (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Sonic Drive-In is seeking a General Manager to lead the drive-in’s operations and staff, ensuring excellent guest experiences and adherence to company standards. You will recruit, train, and supervise team members, manage costs, and drive local marketing initiatives.

As the top manager, you’ll oversee opening/closing, vendor performance, and compliance with federal, state, and local laws, while maintaining records and reporting for performance analysis.

Qualifications

• Must have a high school diploma or equivalent.
• Prefer advanced studies in business or restaurant management.
• Minimum three years of restaurant management experience.
• Experience managing shifts without supervision.
• Experience recruiting, interviewing, hiring, and supervising staff.
• Knowledge of labor laws and health/safety regulations.
• Strong communication and leadership skills.
• Good basic math, accounting, and reading skills.

Responsibilities

• Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in’s staff.
• Manage drive-in employees’ compensation levels per company guidelines.
• Oversee operations to deliver an optimal guest experience.
• Handle opening and closing duties and guest/employee concerns.
• Plan and manage food, labor, inventory to maximize cost-control and service quality.
• Lead regular team meetings and maintain records and reports.
• Develop and manage local marketing and business performance.

Skills

Leadership

Verbal and written communication

Problem-solving

Time management

Multi-tasking

Conflict resolution

Attention to detail

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Tools

POS systems

Inventory management

Microsoft Excel

Job description

Sonic Drive-In is seeking a General Manager to lead the drive-in’s operations and staff, ensuring excellent guest experiences and adherence to company standards. You will recruit, train, and supervise team members, manage costs, and drive local marketing initiatives.

As the top manager, you’ll oversee opening/closing, vendor performance, and compliance with federal, state, and local laws, while maintaining records and reporting for performance analysis.