Drive-In General Manager: Lead Ops & Guest Experience

Sonic-Drive--in; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

SONIC Drive-In in Austin, TX seeks an experienced General Manager to lead daily operations, drive guest satisfaction, and manage crew performance. You will recruit and train staff, schedule shifts, monitor safety and cleanliness, control costs, and implement local marketing plans to boost sales while upholding SONIC standards.

The role requires strong leadership, communication, and problem-solving abilities, with a minimum two years in restaurant management and willingness to work varied hours,

Qualifications

• High school diploma or equivalent; advanced studies preferred.
• Minimum 2 years of restaurant management experience (QSR preferred).
• Experience running shifts without supervision.
• Willing to work a minimum 5 days per week with irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws and local health regulations.
• Leadership and supervisory practices; strong verbal and written communication.
• Basic accounting and computer skills.
• Ability to multi-task and solve problems; follow directions with autonomy.
• Willingness to uphold SONIC appearance and hygiene standards.

Responsibilities

• Manages, trains, monitors and coaches crew, carhops and skating carhops.
• Directs and assigns employees to meet operational standards.
• Adheres to policies and practices from the employee handbook.
• Performs opening and/or closing duties.
• Prepares work schedules; adjusts staffing as needed.
• Monitors inventory and places orders within cost controls.
• Maintains payroll and employment records.
• Reinforces customer service focus and guest satisfaction.
• Interview and hire restaurant crew and management to ensure staffing.
• Prepare operational reports and action plans to address trends.
• Develop and implement a local marketing plan.

Skills

Leadership

Supervisory skills

Verbal communication

Written communication

Multi-tasking

Problem solving

Decision making

Conflict resolution

Adaptability

Education

High school diploma or equivalent

Advanced studies in business/restaurant management (preferred)

Tools

Computer skills

Basic accounting software

Job description

SONIC Drive-In in Austin, TX seeks an experienced General Manager to lead daily operations, drive guest satisfaction, and manage crew performance. You will recruit and train staff, schedule shifts, monitor safety and cleanliness, control costs, and implement local marketing plans to boost sales while upholding SONIC standards.

The role requires strong leadership, communication, and problem-solving abilities, with a minimum two years in restaurant management and willingness to work varied hours,