Drive-In General Manager: Lead Teams, Elevate Service

Sonic Drive-In; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

SONIC Drive-In in Austin, TX seeks a General Manager to lead daily restaurant operations, train staff, and ensure customer satisfaction. You will oversee staffing, scheduling, inventory, and compliance with health and safety standards in a fast-paced environment.

Responsibilities include directing crew, managing payroll, analyzing trends, and implementing a local marketing plan while maintaining a high level of guest service and operational excellence.

Qualifications

• High school diploma or equivalent; advanced studies preferred.
• Minimum of two years restaurant management experience.
• Work a minimum of 5 days with 4 closing shifts (or 4-day workweek) including irregular hours, nights, weekends, holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal/state labor laws and local health/sanitation laws.
• Leadership and supervisory practices; strong verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to follow directions, multi-task and solve problems.
• Willingness to abide by appearance, uniform and hygiene standards.

Responsibilities

• Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops.
• Directs and assigns staff to meet operational standards.
• Ensures compliance with employee handbook and practices.
• Performs restaurant opening and/or closing duties.
• Prepares employee work schedules and adjusts staffing.
• Monitors inventory and places orders within cost controls.
• Maintains employment records and payroll records.
• Maintains customer service focus and resolves guest requests and complaints.
• Interviews and hires staff to meet staffing needs.
• Prepares operational reports and develops action plans for sales trends.
• Develops and implements a marketing plan.

Skills

Leadership

Communication

Problem solving

Multi-tasking

Basic accounting

Education

High school diploma or equivalent

Advanced studies in business/restaurant management

Job description

SONIC Drive-In in Austin, TX seeks a General Manager to lead daily restaurant operations, train staff, and ensure customer satisfaction. You will oversee staffing, scheduling, inventory, and compliance with health and safety standards in a fast-paced environment.

Responsibilities include directing crew, managing payroll, analyzing trends, and implementing a local marketing plan while maintaining a high level of guest service and operational excellence.