Drive-In General Manager: Lead Team & Guest Experience

Sonic-Drive--in; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

SONIC Drive-In in Austin, TX is seeking a General Manager to lead daily operations, drive guest satisfaction and manage restaurant teams. You will train crew and management, plan staffing, monitor inventory, and ensure safety, cleanliness and efficiency while delivering a superior customer experience.

You will develop action plans to address sales trends, run marketing initiatives, and maintain payroll and records. A strong leader with hospitality mindset and hands-on approach is essential.

Qualifications

• High school diploma or equivalent; advanced studies in business or restaurant management preferred.
• Minimum of two years restaurant management experience (QSR preferred).
• Ability to work a minimum 5-day week with 4 closing shifts or 4-day week guaranteed, including irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws as well as local health and sanitation regulations.
• Leadership and supervisory skills; effective verbal and written communication.
• Basic accounting and computer skills.
• Ability to multi-task and solve problems; follow directions with autonomy.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.

Responsibilities

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees to meet operational standards.
• Prepares employee work schedules and adjusts staffing levels.
• Monitors inventory levels; places orders within cost control procedures.
• Maintains employment records and payroll records.
• Resolves guest requests and assists in resolving complaints.
• Interviews and hires restaurant crew and management staff.
• Develops and implements marketing plans for the restaurant.

Skills

Leadership

Recruiting & interviewing

Communication

Problem solving

Multi-tasking

Store operations

Education

High school diploma

Business/restaurant management coursework

Job description

SONIC Drive-In in Austin, TX is seeking a General Manager to lead daily operations, drive guest satisfaction and manage restaurant teams. You will train crew and management, plan staffing, monitor inventory, and ensure safety, cleanliness and efficiency while delivering a superior customer experience.

You will develop action plans to address sales trends, run marketing initiatives, and maintain payroll and records. A strong leader with hospitality mindset and hands-on approach is essential.