Drive-In General Manager: Lead Ops & Guest Service

Sonic-Drive--in; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

SONIC Drive-In in Austin, TX seeks an experienced General Manager to lead daily operations, train Crew and Carhops, and ensure a safe, clean, and efficient guest experience. You will manage staffing, inventory, opening and closing duties, and reporting while upholding SONIC standards.

The role requires at least two years of restaurant management, ability to recruit and hire, and knowledge of labor laws. You will develop marketing plans, handle scheduling, and resolve guest requests with

Qualifications

• High school diploma or equivalent required; advanced studies preferred.
• Minimum two years of restaurant management experience (QSR preferred).
• Ability to work a minimum 5-day week including nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices; labor laws.

Responsibilities

• Manages, trains, monitors and coaches crew and management staff.
• Directs and assigns employees to meet operational standards.
• Prepares schedules and adjusts staffing as needed.
• Maintains inventory and places orders within cost controls.
• Handles payroll records and employment-related documentation.
• Addresses guest requests promptly and resolves complaints.
• Interviews and hires staff to achieve proper staffing levels.
• Develops and implements operational reports and action plans.

Skills

Leadership

Supervisory skills

Verbal and written communication

Recruiting and interviewing

Problem solving

Conflict resolution

Multi-tasking

Time management

Attention to detail

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Tools

Basic accounting

Computer skills

Job description

SONIC Drive-In in Austin, TX seeks an experienced General Manager to lead daily operations, train Crew and Carhops, and ensure a safe, clean, and efficient guest experience. You will manage staffing, inventory, opening and closing duties, and reporting while upholding SONIC standards.

The role requires at least two years of restaurant management, ability to recruit and hire, and knowledge of labor laws. You will develop marketing plans, handle scheduling, and resolve guest requests with