Dreamland Malibu Assistant General Manager

Aviator-Nation-544d1ad; Malibu (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits for full-timeEmployees

Job summary

Aviator Nation in Malibu is seeking an Assistant General Manager to drive operational excellence and support leadership at our Malibu venue. You will oversee daily operations, manage staff performance, inventory, and administrative workflows while maintaining a positive team environment.

The AGM will partner with the General Manager to ensure premier service, strong internal communication, and consistent adherence to company standards.

Qualifications

• 3–6 years in a management role.
• Strong time management and prioritization skills in a fast-paced environment.
• Excellent verbal and written communication across staff and management.
• Experience with cash handling and POS systems.

Responsibilities

• Oversee day-to-day operations and administrative functions.
• Schedule staff, publish schedules, manage timecards and records.
• Open/close cash registers, perform banking tasks, and manage tip allocation.
• Lead FOH/BOH staff, training, and onboarding/offboarding processes.
• Communicate with the team via Slack and document venue conditions.
• Oversee Dreamland inventory, orders, counts, and reporting.
• Ensure premier guest service and high guest satisfaction.
• Open and close the venue following security standards.

Skills

Management

Time management

Communication

POS systems

Cash handling

Google Workspace

Slack

Policy enforcement

Tools

POS software

Job description

Dreamland Malibu Assistant General Manager

Malibu, California, United States

The Assistant Manager (AGM) plays a critical role in driving operational excellence, supporting leadership, and maintaining an exceptional customer experience at our Malibu venue. Working closely with the General Manager, the AGM oversees daily business operations, staff performance, inventory management, and administrative workflows while fostering a positive, productive team environment.

Key Responsibilities

• Operations & Administration: Oversee day-to-day business operations and administrative functions to ensure smooth venue execution.
• Scheduling & Labor Management: Manage team member availability, build and publish staff schedules, and maintain precise timecards and personnel records.
• Financial Controls: Open/close cash registers, conduct secure cash drops, perform bank change procedures, process/upload invoices, and manage tip allocation for the Nashville location.
• Team Leadership & Development: Train, supervise, delegate tasks to, and coach front-of-house (FOH) and back-of-house (BOH) staff; facilitate onboarding and offboarding processes.
• Communication & Documentation: Maintain active communication with the team via Slack, and regularly photograph and document venue conditions for recordkeeping.
• Inventory Management: Oversee Dreamland ordering, maintain inventory counts, and perform general inventory tracking and reporting.
• Guest Experience: Maintain a visible, customer-forward presence (including regular table visits) to ensure premier service and high guest satisfaction.
• Facility Readiness: Open and close the venue adhering strictly to security standards and operational procedures.

Skills & Qualifications

• 3-6 years in a management role
• Proven time management and task prioritization skills in a fast-paced environment.
• Strong interpersonal and verbal/written communication skills across staff and management.
• Proficiency in Google Workspace (Google Docs, Sheets) and digital workplace communication platforms (Slack).
• Sound decision-making, conflict resolution, and problem-solving abilities.
• Working knowledge of Point-of-Sale (POS) systems and retail/hospitality operational software.
• Demonstrated experience with cash handling, register reconciliation, and basic financial reporting.
• Ability to consistently interpret, apply, and enforce company policies and standards.

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time.
• Ability to move and lift equipment and supplies of up to 50 pounds.
• Visual acuity required for close reading, inventory checks, distance, color peripheral, and depth perception.
• The noise level in the work environment is moderate to extremely loud..

This job description is not exhaustive, and you may be required to carry out other duties as requested.

Pay and Benefits:

• Extensive training in POS handling and fresh product making
• Fun and exciting work environment
• Encouraging internal growth within the company
• Health Benefits for full time employees

EEO Statement

Aviator Nation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.