DRC Student Assistant: Access & Support

University of Nevada, Las Vegas (UNLV); Norfolk (VA); On-site; USD 17,908 - 22,041; Part time

Job summary

Nevada State University invites applications for the position of Student Worker - Disability Resource Center. The student worker will provide information on ADA accommodations, assist with letters, schedule exams, proctor exams, and support data entry and filing in a busy DRC office.

Ideal candidates show reliable work history, strong communication, confidentiality, and organizational skills, with a willingness to greet visitors and assist in training new workers.

Qualifications

• Must be in good academic standing and maintain a GPA of 2.5 or higher.
• Must be enrolled as a degree seeking student with a minimum of 6 credits in the current or upcoming semester.
• Eligibility to work in the United States without sponsorship.
• Excellent communication and customer service skills.
• Sensitivity to students with special needs.
• Ability to maintain confidentiality regarding student documentation.
• Basic computer skills (Word, Excel and Outlook).
• Ability to follow instructions, show initiative, work well with others, and stay focused at the task at hand.
• Exercise good judgment and discretion in handling sensitive and confidential matters.

Responsibilities

• Maintain confidentiality and exercise extreme diligence with confidential information and materials.
• Serve as test proctor and assistant (reader and/or scribe).
• Serve as a note taker.
• Guide/advise students in completing DRC related electronic forms.
• Create content appropriate DRC social media posts (Instagram).
• Serve as a role model/mentor to new student workers and assist in their training.
• Document all interaction with students in case management systems.
• Participate in intensive initial and ongoing trainings to develop knowledge and skills necessary to best serve students with disabilities, and learn and follow all Disability Resource Center policies and procedures.
• Uphold office commitment to service quality, student empowerment, diversity, teamwork, and respect for student confidentiality at all times.
• Provide basic office information pertaining to obtaining DRC support services.
• Greet visitors, answer phones, screen transfers, routes calls to voicemail, or takes messages.
• Provide professional, accurate and service oriented reception in a busy office.

Skills

Excellent communication

Customer service

Confidentiality

Teamwork

Attention to detail

Education

Enrolled as degree-seeking student with minimum 6 credits

Tools

Microsoft Word

Excel

Outlook

Job description

Nevada State University invites applications for the position of Student Worker - Disability Resource Center. The student worker will provide information on ADA accommodations, assist with letters, schedule exams, proctor exams, and support data entry and filing in a busy DRC office.

Ideal candidates show reliable work history, strong communication, confidentiality, and organizational skills, with a willingness to greet visitors and assist in training new workers.