Remote Student Services Assistant – Disability Resources

MaziCTools; United States; Remote; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

South Mountain Community College (SMCC) seeks a Student Worker to assist in the Disability Resources and Services Department. Duties include greeting visitors, answering phones, scheduling, email correspondence, and working with the DRS Connect database.

The role also supports students and staff with tasks such as online applications, scanning documents, selecting accommodations, and scheduling testing. Strong customer service and professionalism are essential.

Qualifikationen

• Ability to work with a diverse student and community population.
• Follow directions and carry out duties as assigned.
• Be responsible, punctual and respectful in all interactions.
• Customer service experience with professional, patient communication.
• Willingness to learn and adapt to campus systems.

Aufgaben

• Greet visitors, answer phones, schedule appointments and email correspondence.
• Assist in DRS Connect database and program support tasks.
• Help students with online applications, scanning documents, accommodations, and testing scheduling.
• Provide visitors with general information about campus resources and services.
• Demonstrate exceptional customer service and professionalism.

Kenntnisse

Customer service experience

Willingness to learn

Ability to follow directions

Responsible

Punctual

Respectful

Ability to work with diverse student &

Scan and copy documents

Tools

Google Workspace Applications

Microsoft Office Suite

Jobbeschreibung

South Mountain Community College (SMCC) seeks a Student Worker to assist in the Disability Resources and Services Department. Duties include greeting visitors, answering phones, scheduling, email correspondence, and working with the DRS Connect database.

The role also supports students and staff with tasks such as online applications, scanning documents, selecting accommodations, and scheduling testing. Strong customer service and professionalism are essential.