Disability Resources Support Assistant (Student)

The Claremont Colleges Services

United States

On-site

USD 22,000 - 26,000

Part time

14 days+

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Job summary

The Claremont Colleges Services is seeking a part-time Student Assistant to support the SDRC testing center and related services. You will interact with students, faculty and staff, delivering high-quality customer service and handling confidential information with care.

Responsibilities include assisting with admissions testing operations, providing tech help for WiFi and printers, and supporting accessibility needs.

Qualifications

Strong interpersonal and communication skills (written and verbal).
Strong customer service focus.
Ability to establish and maintain cooperative working relationships.
Ability to learn and perform new tasks quickly and effectively.
Punctuality, dependability, and flexibility.
Attention to detail.

Responsibilities

Provide in-person and telephone assistance at all service points with a high level of customer service.
Identify patron needs and devise strategies for meeting those needs, including referring the patron to a SDRC supervisor when appropriate.
Provide information about events, workshops, student groups related to Disability and other resources available to them.
Assist students with the use of WiFi, computer login, multi-function printers, and assistive technology.
Maintain and manage testing schedule by scheduling exams, filing them accordingly, sending email confirmations and reminders along with helping student fill out the request forms.
Serve as a test proctor, scribe, reader, and guide for students with disabilities as needed.