Drain Service & Sales Performance Lead

Thornton & Grooms Heating, Cooling & Plumbing

Farmington Hills (MI)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO
Medical, Dental, Vision
401k with up to 4% match
Medical Clinic Onsite
Company Vehicle

Job summary

Thornton & Grooms Heating, Cooling & Plumbing seeks a skilled leader to unify the Drain Service and Drain Sales teams into a high-performance unit. You will coach technicians, develop structured plans for performance improvement, and drive overall department success.

We're looking for someone with over 3 years of leadership experience in home services or plumbing, strong communication skills, and a commitment to excellence. Benefits include unlimited PTO, medical, dental, vision, and a 401k match.

Qualifications

  • 3+ years of leadership experience in home services, plumbing, drains, or a related trade.
  • Proven ability to develop people and improve measurable performance outcomes.
  • Valid driver's license with a clean motor vehicle record for the past three years.

Responsibilities

  • Lead, develop, and unify the Drain Service and Drain Sales teams.
  • Coach Drain Service Technicians and Drain Sales Specialists through field ride-alongs.
  • Own department revenue, gross margin, and overall performance results.

Skills

Leadership
Coaching
Communication
Accountability

Education

High school diploma or equivalent
Continued education in leadership or management

Job description

Thornton & Grooms Heating, Cooling & Plumbing seeks a skilled leader to unify the Drain Service and Drain Sales teams into a high-performance unit. You will coach technicians, develop structured plans for performance improvement, and drive overall department success.

We're looking for someone with over 3 years of leadership experience in home services or plumbing, strong communication skills, and a commitment to excellence. Benefits include unlimited PTO, medical, dental, vision, and a 401k match.

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