Downtown Madison Property Manager Lead (Ops & Leasing)

McGrath Property Group; Madison (WI); On-site; USD 66,000 - 89,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Vehicle reimbursement

Phone reimbursement

Paid parental leave

Job summary

McGrath Property Group in Madison, WI is seeking an experienced Senior Property Manager to oversee the Downtown Madison portfolio, including operations, leasing, and resident relations. You will mentor other Property Managers, support leadership initiatives, and uphold company standards across the portfolio.

The ideal candidate is highly organized, communicates effectively, and can balance daily responsibilities with strategic priorities while upholding professional integrity in all interactions.

Qualifications

• 3+ years of property management and/or leasing experience.
• 1+ year of management or leadership experience preferred.
• Strong communication, customer service, sales, negotiation, and conflict-resolution skills.
• Excellent organization, attention to detail, time management, and ability to prioritize competing responsibilities.
• Strong problem-solving and decision-making skills with the ability to work independently and as part of a team.
• Proficiency with property management software; AppFolio experience is a plus, along with Google Workspace and other relevant technology.
• Professional demeanor with the ability to handle confidential information and remain calm in difficult or escalated situations.
• Valid driver’s license, reliable transportation, and flexibility to work some weekends.

Responsibilities

• Oversee the day-to-day operations and overall performance of the Downtown Madison portfolio.
• Manage resident relations, including escalated concerns, lease violations, notices, and sensitive resident matters.
• Oversee leasing activities, including showings, applications, renewals, occupancy, and lease administration.
• Coordinate property operations, including move-ins, move-outs, turnover, inspections, maintenance, and property appearance.
• Monitor rent collections, maintain accurate records, and support overall property financial performance.
• Manage property marketing, monitor market conditions and competitors, and recommend rental rates and leasing strategies.
• Serve as a resource and mentor to Property Managers and team members while helping maintain consistent company standards and procedures.
• Partner with company leadership on operational issues, problem-solving, special projects, and company-wide initiatives.
• Comprehensive benefits package including generous PTO, paid holidays, 401k with match, health/dental/vision/life insurance and more.
• Employee engagement events.
• Work with updated and newer properties.
• Vehicle and phone reimbursements provided.
• Work for a small company based out of Madison, WI.
• Opportunities to grow within the company.
• Paid parental leave.

Skills

Property management

Leadership

Communication

Customer service

Negotiation

Conflict resolution

Time management

Organization

Problem-solving

Teamwork

Adaptability

Education

Bachelor's (Required)

Tools

AppFolio

Google Workspace

Job description

McGrath Property Group in Madison, WI is seeking an experienced Senior Property Manager to oversee the Downtown Madison portfolio, including operations, leasing, and resident relations. You will mentor other Property Managers, support leadership initiatives, and uphold company standards across the portfolio.

The ideal candidate is highly organized, communicates effectively, and can balance daily responsibilities with strategic priorities while upholding professional integrity in all interactions.