Downtown Luxury Hotel Host (Part-Time)

Hei Hotels Inc.; Cleveland (OH); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation leave

401(k) Savings Plan

Employee discounts

Pet insurance

Job summary

HEI Hotels & Resorts is hiring a Part-time Host at Masa & Agave on-site at The Westin Cleveland Downtown in Cleveland, OH. You welcome guests, seat them, and help coordinate dining room service while supporting a positive guest experience in a newly renovated hotel environment.

The role emphasizes guest interaction, teamwork, and dependable attendance, with opportunities to contribute to a high-quality dining experience in a premium setting.

Qualifications

• Ability to understand guest requests, reservations, and promotional materials.
• Ability to promote menu items and provide friendly recommendations.
• Ability to handle guest concerns professionally and empathetically.
• Strong verbal and written communication with guests and staff.

Responsibilities

• Meet and greet guests, offer seating options, and escort to tables.
• Read, log, and coordinate communications between shifts and management.
• Maintain proper dining room setup and readiness for service.
• Receive reservations and manage function arrangements; respond to changes.

Skills

Guest service

Communication

Teamwork

Multitasking

Customer service

Job description

HEI Hotels & Resorts is hiring a Part-time Host at Masa & Agave on-site at The Westin Cleveland Downtown in Cleveland, OH. You welcome guests, seat them, and help coordinate dining room service while supporting a positive guest experience in a newly renovated hotel environment.

The role emphasizes guest interaction, teamwork, and dependable attendance, with opportunities to contribute to a high-quality dining experience in a premium setting.