Doula Program Supervisor: Lead Birth & Family Support

Easter Seals Metropolitan Chicago; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

$4,000 sign-on bonus

Job summary

Easterseals Chicago is seeking a Doula & Partner Site Supervisor to lead the Doula Services Program and supervise Home Visiting staff across partner sites in Chicago. This full-time role requires ensuring high-quality prenatal and postpartum services while maintaining compliance with EHS/PI standards.

The position entails supervising doulas, managing caseloads, providing reflective coaching, and coordinating trainings with DONA.

Qualifications

• Birth Doula experience and trained with DONA or other Birth Doula equivalent training
• Minimum 1-2 years of supervisory experience in home visiting, doula services, maternal health, or early childhood programs
• Knowledge of Head Start Performance Standards, ISBE Parents as Teachers model, and family engagement best practices

Responsibilities

• Provide direct supervision, mentoring, and reflective coaching for Doula staff, ensuring high-quality prenatal, birthing, and postpartum services to families.
• Ensure that each Doula maintains an appropriate caseload (8–10 families annually) and that services align with EHS/PI guidelines.
• Monitor Doula community-based and home visiting documentation, case notes, and ChildPlus data for accuracy and compliance.
• Provide coverage and support in situations where a parent requests Doula services during labor and delivery, and the assigned Doula is unavailable or requires replacement.
• Attend births and serve in the role of a doula, including being present in the delivery room when needed, to ensure continuous support to families.
• Coordinate with the Doula team to ensure seamless communication and transition of responsibilities before and after delivery coverage.
• Serve as the lead facilitator for prenatal groups, ensuring sessions are engaging, informative, and aligned with program goals and curriculum.
• Oversee recruitment and outreach efforts to identify, engage, and enroll pregnant women into the program through active community partnerships, events, and targeted outreach strategies.
• Support family goal setting and ensure families are connected to health, social services, and community resources.

Skills

Supervisory experience

Doula services knowledge

Program compliance

Community outreach

Data reporting (ChildPlus)

Education

Bachelor’s degree in early childhood education, Public Health, Social Work, or related field

Tools

ChildPlus

Head Start/Parents as Teachers model

Job description

Easterseals Chicago is seeking a Doula & Partner Site Supervisor to lead the Doula Services Program and supervise Home Visiting staff across partner sites in Chicago. This full-time role requires ensuring high-quality prenatal and postpartum services while maintaining compliance with EHS/PI standards.

The position entails supervising doulas, managing caseloads, providing reflective coaching, and coordinating trainings with DONA.