Program Supervisor - Doula

Brightpoint; Bloomington (IL); Hybrid; USD 57,000 - 58,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

3+ weeks paid time off in first year

11 paid holidays

401(k) with match

Leadership development opportunities

Job summary

Brightpoint in Bloomington seeks a Program Supervisor for the Doula program to lead a team of Doulas and staff to deliver strength-based, family-centered services for high-risk expectant parents and families with children birth to 12 months.

The role ensures compliance with contract, funder, accreditation, and program model standards and requires DONA-related qualifications, program model training, and Gateway registry. Hybrid work with on-site Bloomington office.

Qualifications

• Bachelor’s degree in Early Childhood Education, Social Work, or related field.
• DONA certification preferred or training within six months of hire required.
• Complete program model training within six months of hire.
• Register with Illinois Gateways to Opportunity within two weeks.
• Five years’ related work experience in early childhood or social services.

Responsibilities

• Supervises Doulas and may supervise home visitors and other staff as needed.
• Ensures compliance with contract, funder, accreditation, and program standards.
• Provides personnel policy implementation, hiring, orientation, training, and evaluations.
• Maintains Doula documentation and shares with management as required.
• Plans and facilitates staff meetings and provides reflective supervision and case consultations.

Education

Bachelor’s degree in Early Childhood Education, Social Work, or related human service field

DONA certification or complete DONA training within six months

Complete program model training within six months (EHS, Baby TALK, HFA, PAT, etc.)

Register and become a member of Illinois Gateways to Opportunity registry within two weeks

Five years’ related work experience in early childhood, prevention services, case management, or social work

Job description

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Program Supervisor for the Doula program provides leadership to a team Doulas and other staff to ensure that strength based, family centered doula services meet the needs of high-risk expectant parents and families with children birth to 12 months. The Program Supervisor for the Doula program also ensures compliance with contract, funder, accreditation, and program model standards.

Candidate Qualifications

• Bachelor’s degree in Early Childhood Education, Social Work, or in a related human service field required.
• Hold DONA certification preferred OR complete DONA (Doulas of North America) training within six months of hire required.
• Complete program model training within six months of hire (EHS, Baby TALK, HFA, PAT, etc.) required.
• Register and become a member of Illinois Gateways to Opportunity registry within the first two weeks of employment required.
• Five years’ related work experience in early childhood, prevention services, case management, or social work required; experience with family centered, strength-based program models preferred.
• Ability to drive and access to a personal vehicle required.

Job Responsibilities

• Supports the implementation of all applicable contract, funder, regulatory and accreditation standards; program philosophy; and the policies and procedures of Brightpoint.
• Supervises assigned Doulas and may supervise home visitors and/or other positions as needed by the program.
• Responsible for the implementation of the agency’s personnel policies and practices for staff under their supervision. This includes hiring, orientation and training, performance appraisals, employee leaves, promotions, salary changes, terminations, documentation of all personnel actions and ensuring that staff are held accountable to quality standards of practice as identified in the Brightpoint personnel manual.
• Maintains and monitors Doula documentation (professional development activities, home visit documentation, tracking sheets, activity/lesson plans, etc.) and shares with the management team as required.
• Plans and facilitates regular staff meetings.
• Provides regular reflective supervision and individual case consultation to staff according to program model practice.

Job Details

• Compensation: Salary range starts at $56,500-$58,000 per year; offers are commensurate with experience. Bilingual candidates may receive additional financial compensation.
• Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Years Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
• Location: Hybrid (On site, community based, remote); home office located at our Bloomington office.
• Schedule: Full-time, salary; general business hours with some flexibility required for evening visits and attending after-hours births (on-call).
• We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
• Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).