Doula & Community Health Advocate (Home Visits)

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

Allegheny Health Network seeks a Community Health Worker/Doula to help patients and families access community services, provide social support, and promote healthy behaviors through home visits and health screenings.

The role emphasizes care navigation, education for expectant mothers, and coordinating with medical teams to ensure continuous, coordinated care from identification to follow-up.

Qualifications

• Minimum High School Diploma/GED with 1–3 years outreach or human services experience.
• DONA International Certification preferred.
• Must pass Act 34, Act 33, Act 73 and FBI background checks.

Responsibilities

• Build trusting relationships while providing support and encouragement.
• Educate and support expectant and new mothers and families.
• Conduct intake interviews and refer to state and county programs.
• Follow up with patients by phone, home visits, and in other settings.
• Assist with completing applications and registrations.
• Provide childbirth preparation and assist with birth plans.
• Determine eligibility and enroll uninsured patients; follow up.
• Provide ongoing follow-up, motivational interviewing, and goal setting.
• Offer doula support during labor and postpartum; coordinate with clinicians.
• Attend orientation and training on maternal and child health.
• Communicate status to Care Management Coordinator with progress notes.

Skills

Community outreach

Patient support

Health education

Education

High School Diploma / GED

Job description

Allegheny Health Network seeks a Community Health Worker/Doula to help patients and families access community services, provide social support, and promote healthy behaviors through home visits and health screenings.

The role emphasizes care navigation, education for expectant mothers, and coordinating with medical teams to ensure continuous, coordinated care from identification to follow-up.