Doula - Full Time - Daylight Hours - Pittsburgh

Allegheny Health Network; Pittsburgh (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

Allegheny Health Network is seeking a Community Health Worker/Doula in Pittsburgh, PA. In this role, you will assist patients and families in accessing resources, promoting healthy behaviors, and providing essential support, including home visits and health education.

The ideal candidate will hold a High School Diploma/GED along with experience in outreach or human services. You will play a pivotal role in supporting expectant mothers and ensuring they receive comprehensive care. Clearances are required for this position.

Qualifications

• 1-3 years outreach or human service experience required.
• High School Diploma/GED is mandatory.
• Clearances (Act 34, Act 33, Act 73) needed.

Responsibilities

• Help patients navigate community services and resources.
• Provide education and support to expectant and new mothers.
• Conduct intake interviews and enroll patients in programs.
• Assist with applications and registration forms.
• Provide ongoing follow-up and support for patients.

Skills

Outreach experience

Human service experience

Communication skills

Motivational interviewing

Education

High School Diploma/GED

DONA Certification

Job description

Company

Allegheny Health Network

Job Description

The Community Health Worker (CHW)/Doula will be responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW supports providers through an integrated approach to care management and community outreach and engagement. As a priority, activity will promote, maintain, and improve the health of patients and their family. Provide social support and informal counseling, advocate for individuals and community health needs. Community outreach, such as home visits and health screenings will be required. This position will provide home-visiting case management to expectant mothers including identifying needs, providing health education, and referrals to other resources and needed services.

Essential Responsibilities

• Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
• Provides education, encouragement, and support to expectant and new mothers and families.
• Conduct intake interviews with patients, including enrolling and/or referring patients into various state and county programs. Provide referrals for services to community agencies as appropriate. Must be knowledgeable about community resources appropriate to needs of patients/families.
• Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found.
• Assist patients with completing applications and registration forms.
• Provides childbirth preparation and supports families in creating a birth plan if desired.
• Conduct eligibility determination, enrollment and follow-up with uninsured patients.
• Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families. Help patients set personal goals, and attend appointments.
• Provides doula support to clients during labor, childbirth, and immediately postpartum. Work closely with medical provider to help ensure that patients have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through closure. Work cooperatively with other clinical personnel assigned to the same patient.
• Attends orientation and ongoing training sessions on maternal and child health and welfare.
• Responsible for providing consistent communication to the Care Management Coordinator to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress.

Qualifications

Minimum

• High School Diploma/GED
• 1-3 years outreach experience or human service experience
• Act 34 Criminal Background Clearance Certificate
• Act 33 Child Abuse Clearance Certificate
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Preferred

• DONA (Doula of North America) International Certification

EEO Statement

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.