Doughnut Shop Manager - Lead Team, Service & Ops

Siegel Group Nevada; American Fork (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Pinkbox Doughnuts in American Fork, UT is seeking a Doughnut Boss to uphold product quality and deliver outstanding customer service. You will lead by example, supervise staff, manage cash handling, and enforce safety protocols across shifts.

Responsibilities include training teams, ensuring sanitation, and maintaining brand standards while adapting to a fast-paced, 24/7 environment that never stops serving our guests.

Qualifications

• At least 2-3 years in a restaurant setting.
• Ability to lead and coach staff across shifts.
• Strong customer service mindset and problem-solving skills.
• Willingness to work varied shifts, including early mornings, nights, weekends and holidays.

Responsibilities

• Ensure all products meet Pinkbox Doughnuts standards.
• Lead staff and manage cash handling, refunds, and discounts.
• Train and coach employees across shifts to uphold brand standards.
• Monitor sanitation and safety policies to ensure compliance.
• Utilize tools to manage labor and inventory and support store operations.

Skills

Restaurant experience

Leadership

Customer service

Multi-tasking

Availability for varied shifts

Job description

Pinkbox Doughnuts in American Fork, UT is seeking a Doughnut Boss to uphold product quality and deliver outstanding customer service. You will lead by example, supervise staff, manage cash handling, and enforce safety protocols across shifts.

Responsibilities include training teams, ensuring sanitation, and maintaining brand standards while adapting to a fast-paced, 24/7 environment that never stops serving our guests.