Doughnut Boss (Store Manager)

Siegel Group Nevada; American Fork (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Pinkbox Doughnuts in American Fork, UT is seeking a Doughnut Boss to uphold product quality and deliver outstanding customer service. You will lead by example, supervise staff, manage cash handling, and enforce safety protocols across shifts.

Responsibilities include training teams, ensuring sanitation, and maintaining brand standards while adapting to a fast-paced, 24/7 environment that never stops serving our guests.

Qualifications

• At least 2-3 years in a restaurant setting.
• Ability to lead and coach staff across shifts.
• Strong customer service mindset and problem-solving skills.
• Willingness to work varied shifts, including early mornings, nights, weekends and holidays.

Responsibilities

• Ensure all products meet Pinkbox Doughnuts standards.
• Lead staff and manage cash handling, refunds, and discounts.
• Train and coach employees across shifts to uphold brand standards.
• Monitor sanitation and safety policies to ensure compliance.
• Utilize tools to manage labor and inventory and support store operations.

Skills

Restaurant experience

Leadership

Customer service

Multi-tasking

Availability for varied shifts

Job description

Job Details

Job Location: American Fork, UT 84043

Position Type: Full Time

Welcome to Pinkbox Doughnuts, where ordinary stops and extraordinary begins. Step into our vibrant wonderland and indulge in doughnuts that redefine delicious. With a commitment to creativity and quality, Pinkbox promises a sensory experience like no other.

Role Summary

As a Doughnut Boss at Pinkbox Doughnuts, you ensure top-notch product quality and customer service. You lead by example, managing staff, cash handling, and safety protocols. Through training and operational oversight, you maintain excellence and adaptability to support overall store success.

Responsibilities

• Ensure all products meet Pinkbox Doughnuts standards.
• Interact with employees, customers, and vendors in a positive, professional demeanor – always being of service to those around you. Serve as a role model.
• Become knowledgeable and proficient in each position within the store.
• Have manager authority regarding cash handling, refunds, voids and discounts.
• Ensure sanitation practices are being used in handling and preparing food in the kitchen.
• Ensures all safety and security policies are being followed as set by the Company.
• Train and coach employees during each shift to ensure Company and brand standards are being met.
• Use tools to accomplish goals, manage labor and control inventory.
• Perform additional tasks as requested by Management and as needed to successfully run the store.

Qualifications

• Have at least 2-3 years restaurant experience
• Must have Clark County Health Card
• Legally able to work within State and Federal guidelines
• Ability to remain positive in busy working conditions
• Ability to multi-task and help in multiple departments, provide leadership for FOH and BOH.
• Have open schedule availability, stores are open 24/7- candidates should be available for varied shifts.

Working Conditions

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 20 pounds.
• Constant face-to-face interactions with employees and customers.
• Safely navigate in a fast-paced restaurant environment.
• Store Managers can expect to have some early mornings, late evenings, weekend and/or holiday hours, and will have additional opening/closing responsibilities. Our stores are 24/7!
• Comply with the brand and Company uniform and hygiene policies.
• Fun, fast-paced, upbeat environment