Doubletree Lansing - Banquets Manager

Aimbridge Hospitality; Lansing (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

DoubleTree Lansing is seeking a Banquets Manager to orchestrate every detail of events, balancing cost control with guest satisfaction in a fast-paced hotel setting. You’ll lead the Banquet Department, hire and train staff, coordinate with culinary and service teams, and ensure flawless execution from setup to cleanup.

If you drive excellence and coach a team under pressure, this role places you at the heart of our events and guest experiences.

Qualifications

• High school diploma or equivalent with supervisory experience.
• Proficient in Windows operating systems.
• Strong communication and listening skills.
• Problem-solving, including anticipating and resolving issues under pressure.
• Capable of assimilating and analyzing information for quick, accurate decisions.
• Comfortable with basic arithmetic and financial data.

Responsibilities

• Hospitality Hero: deliver warm guest service and a service-first attitude for memorable events.
• Attendance Ace: maintain reliable attendance and adapt to event schedules.
• Style Superstar: uphold uniform and grooming standards to impress guests.
• Safety & Standards Whiz: follow Aimbridge Hospitality guidelines to ensure safety and smooth events.
• Certification Superpower: keep Food Handlers, Alcohol Awareness, CPR, and First Aid up to date.

Skills

Guest service

Attendance

Uniform standards

Safety standards

Certifications

Education

High school diploma or equivalent

Supervisory experience

Job description

Doubletree Lansing - Banquets Manager Aimbridge Hospitality

Address 111 North Grand Avenue, Lansing, MI, 48933, US

Schedule Full time

Job Type Regular

Description

Must have clear, timely communication; a flexible schedule; high integrity; dependability; and the ability to hold others accountable.

Join Our Team as a Banquets Manager!

As Banquets Manager, you're the maestro of memorable moments—masterminding every detail so that each event goes off without a hitch! You'll keep the Banquet Department running smoother than a perfectly choreographed dance, balancing cost control with dazzling guest service. From setting the stage for spectacular celebrations, orchestrating flawless serving, to leading the grand finale cleanup, you're in charge of it all. And when it comes to your team, you're the ultimate coach - hiring, training, cheering them on, offering guidance when needed, and celebrating their growth. If you love being at the heart of the action and inspiring others to shine, this is your spotlight!

KEY SKILLS/RESPONSIBILITIES

• Hospitality Hero: Approach every guest and teammate with genuine warmth and a service-first attitude—your smiles and positive energy set the stage for unforgettable events!


• Attendance Ace: Keep your attendance shining by reliably showing up ready to impress, adapting to our ever-changing event schedule and upholding Aimbridge Hospitality's gold standards.


• Style Superstar: Rock your uniform and name tag with pride, ensuring your appearance always matches the high standards of our brand and wows guests at every turn.


• Safety & Standards Whiz: Follow all Aimbridge Hospitality guidelines and regulations to keep every event smooth, safe, and running like clockwork—for both guests and staff.


• Certification Superpower: Always be prepared by keeping your Food Handlers, Alcohol Awareness, CPR, and First Aid certifications up to date—because you're ready for anything the banquet world brings your way!

EDUCATION & EXPERIENCE

• High school diploma or equivalent with at least 2 years of progressive hotel or related experience; supervisory experience required


• Proficient in Windows operating systems


• Strong communication skills; able to convey information clearly and listen effectively to coworkers and guests


• Skilled at problem-solving, including anticipating, identifying, and resolving workplace issues under pressure


• Capable of assimilating and analyzing complex information from multiple sources and making quick, accurate decisions


• Comfortable working with financial data and performing basic arithmetic functions

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!


• Medical, Dental, and Vision Coverage


• Short-Term and Long-Term Disability Income


• Term Life and AD&D Insurance


• Paid Time Off


• Employee Assistance Program


• 401k Retirement Plan

PROPERTY INFORMATION

DoubleTree Lansing offers a centrally located workplace in downtown Lansing, close to shops, dining, the Michigan State Capitol, Michigan State University, and Jackson Field. The hotel features modern guest rooms, on-site dining, a free airport shuttle, and 10,000 square feet of event space. An indoor walkway connects the property directly to the Lansing Convention Center, making it a hub for conferences and community events. It's a professional, service-driven environment ideal for staff who enjoy supporting both business and leisure travelers.