Banquet Porter

Crowne Plaza Lansing; Lansing (MI); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision Insurance

Vacation time

Holiday Bonus

Retirement Plan with company match

Descripción de la vacante

Crowne Plaza Lansing seeks a detail-oriented Banquet Porter to help prepare and maintain event spaces in the Lansing area. This is a part-time role with flexible afternoon and evening shifts based on business needs.

You will help set up, clean, and manage equipment for meetings and events, ensuring spaces meet premium standards. The position requires teamwork, reliability, and adaptability to varying schedules, including weekends and holidays.

Formación

• Two years fine dining, catering, or banquet service preferred.
• Must be of legal age to serve alcohol.
• Attendance at all scheduled training sessions and meetings are required.

Responsabilidades

• Set up, clean, and maintain meeting and event spaces (tables, chairs, risers, dance floors, lecterns, AV equipment).
• Deliver superior service and maximize customer satisfaction.
• Relay problems or damaged areas to Banquet Management promptly.
• Assist with AV questions as necessary.
• Engage with guests using D.A.R.E. to Connect behaviors.

Conocimientos

Detail oriented

Basic math

Windows/Outlook

Problem-solving

Team player

Prioritization

Educación

High School diploma or equivalent

Herramientas

Windows

Outlook

Descripción del empleo

The banquet porter ensures a successful event by setting up rooms according to the event details. In this role, you are the backbone of our events—transforming spaces, maintaining top-tier cleanliness, and upholding the premium standards set by Crowne Plaza Lansing. We are looking for an detail-oriented team member for this part-time position, featuring flexible afternoon and evening shifts that vary based on business needs.

Benefits and Discounts provided to company employees:

• Medical/Dental/Vision Insurance
• Vacation time
• Vacation Enhancement
• Personal Day
• Paid Holidays
• Funeral/Bereavement Leave
• Pet Bereavement
• Footwear Reimbursement Policy
• $20,000 Life Insurance Policy
• Holiday Bonus
• Sick time
• Travel Benefits at IHG Hotels & Resorts Worldwide
• Friends and Family Rate at the Crowne Plaza Lansing
• Retirement Plan with company match

Duties and Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Set-up, clean, and maintain meeting and event spaces; including, but not limited to tables, chairs, risers, dance floors, lecterns, and audio-visual equipment.
• Relay any problems or damaged areas to Banquet Management in a timely manner.
• Help with AV questions as necessary.
• Engage with guests and fellow colleagues using D.A.R.E. to Connect behaviors.
• Ensure compliance with sanitation and safety regulations.
• Ensure that all banquet equipment and storerooms are in proper operational condition and are cleaned on a regular basis.
• Oversee and execute proper control and storage of meeting room supplies such as linens, pads, pens/pencils, table stands, etc.
• Bus tables, refill water stations, and dish steward duties as necessary
• Additional duties as assigned.

Specific job knowledge, skills, and abilities:

• Must be detailed oriented with outstanding organization.
• Must possess basic computational abilities, be able to use Windows and Outlook e-mail.
• Problem-solving, and reasoning skills.
• Ability to work a flexible schedule including nights, weekends, and/or holidays.
• Communication skills, written or verbal, in the primary language(s) used in the workplace.
• Basic reading, writing, and math
• Ability to navigate necessary software and applications.
• Meet time standards to ensure efficient workflow.
• Able to work independently and as part of a team.
• Ability to perceive and detect uncleanliness, soiled surfaces, and stains.
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 F) and kitchens (+110 F), possibly for 2 hours at a time.
• Must be able to exert well-paced mobility for up to 8 hours in length.
• Frequently positions self to fulfill cleaning tasks.
• Frequently requires grasping, reaching, and performing repetitive motions; manual dexterity.
• Frequently requires lifting and transporting items weighing up to 75 pounds, and maneuver equipment weighing up to 200 pounds on a regular and continuing basis.
• Position self to operate office equipment such as computers, printers, etc.
• Must be able to maneuver between tables and in tight spaces.
• Must be able to position self to fulfill cleaning tasks.

Requirements

Two years fine dining, catering, or banquet service preferred. High School diploma or equivalent preferred. Must be of legal age to serve alcohol.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.

Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities. Associates who violate Hotel rules and regulations will be subjects to disciplinary action, up to and including, separation.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.

E.E.O: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are a drug free workplace. Background checks are done on all positions.