DOTD Program Specialist 1 - 3

State of Louisiana; Baton Rouge (LA); On-site; USD 35,000 - 43,000; Full time

Job summary

Louisiana Department of Transportation and Development (DOTD) is seeking a qualified professional to support the statewide Maintenance Management System (MMS), Agile Assets, and LaGov. The role focuses on data accuracy, system processes, and statewide policy development.

You will train users, resolve deficiencies, and collaborate with DOTD leadership to refine LOS metrics and performance-based budgeting. Strong communication and analytical skills are essential for success in this role.

Qualifications

• Three years of experience in development, implementation, or administration of a transportation or safety program; or in engineering, architecture, geography, human resources, financial operations, information technology, risk management, policy planning, or administrative services; OR
• Six years of full-time work experience in any field; OR
• A bachelor's degree. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Responsibilities

• Manage Daily Agile Assets Operations: Oversees system activity, reviews work orders for accuracy, communicates updates to users, and ensures statewide maintenance work is consistently and properly reported.
• Provide Training and Technical Support: Assists personnel with Agile Assets use, identifies training needs, develops targeted training plans, and conducts sessions to resolve statewide deficiencies.
• Support Policy and Procedure Development: Collaborates with DOTD leadership to recommend updates to maintenance policies, activity descriptions, and MMS standards that directly affect district operations and reporting.
• Maintain and Enhance System Functionality: Provides support for the Mobile Work Manager app, assists in testing system updates, identifies needed improvements, and ensures LOS-related data from Agile Assets and LaGov is accurate.

Skills

Accepting Direction

Communicating Effectively

Demonstrating Accountability

Education

Bachelor's degree

Job description

At DOTD, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

About This Position:

This position plays an important role in supporting DOTD’s statewide Maintenance Management System (MMS), Agile Assets, and Plant Maintenance in LaGov. The incumbent helps ensure that maintenance activity data is accurate, consistent, and applied effectively in daily operations. This role requires a detail-oriented, technically skilled individual who can assist users, manage system processes, and support policy development that shapes maintenance standards across the state. The incumbent also contributes to developing DOTD’s new Level of Service (LOS) method, which will guide future performance-based budgeting. Strong communication skills, analytical abilities, and a readiness to collaborate with statewide personnel are essential for success in this position.

Selected Competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Qualifications

• Three years of experience in the development, implementation, or administration of a transportation or safety program; or in engineering, architecture, geography, human resources, financial operations, information technology, risk management, policy planning, or administrative services; OR
• Six years of full-time work experience in any field; OR
• A bachelor's degree.
• EXPERIENCE SUBSTITUTION:
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Manage Daily Agile Assets Operations: Oversees system activity, reviews work orders for accuracy, communicates updates to users, and ensures statewide maintenance work is consistently and properly reported.

• Provide Training and Technical Support: Assists personnel with Agile Assets use, identifies training needs, develops targeted training plans, and conducts sessions to resolve statewide deficiencies.

• Support Policy and Procedure Development: Collaborates with DOTD leadership to recommend updates to maintenance policies, activity descriptions, and MMS standards that directly affect district operations and reporting.

• Maintain and Enhance System Functionality: Provides support for the Mobile Work Manager app, assists in testing system updates, identifies needed improvements, and ensures LOS-related data from Agile Assets and LaGov is accurate.

Position Specific Details:

Appointment Type:Probational, Promotional, Job Appointment or Detail to Special Duty

Career Progression: This position may be filled as a as Program Specialist 1, 2, or 3 depending on the level of experience of the selected applicant(s).

Compensation

• Program Specialist 1 -1,348.80/ bi-weekly
• Program Specialist 2 -1,443.20/ bi-weekly
• Program Specialist 3 -1,652.00/ bi-weekly

Please refer to the “Job Specifications” tab located at the top of the LA Careers “Current Job Opportunities” page of the Civil Service website for specific information on salary ranges, minimum qualification and job concepts for each level.

Please visit our DOTD Career Center for more information about our agency: http://wwwsp.dotd.la.gov/Inside_LaDOTD/Divisions/Mgmt_Finance/HR/Pages/Career_Center.aspx

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

The Louisiana Department of Transportation and Development (DOTD) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. DOTD does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any type.

Information on the Louisiana Workforce Commission, Louisiana Rehabilitation Services is available: https://www.laworks.net/workforcedev/lrs/lrs_rehabilitation.asp