Department Manager

D.H. Pace Company, Inc.; St. Louis (MO); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k) with employer match

HSA and FSA options

Disability coverage

Employee discounts

Job summary

DH Pace Company, Inc. is seeking a Department Manager for our St. Louis, MO location.

You will direct operations of the commercial door install department, drive safety, coach staff, and lead monthly performance meetings to ensure top-tier service and results. The role requires a Bachelor’s degree and at least four years of personnel management, with strong communication skills and a commitment to safety. On-site work and a valid driver’s license are required, with comprehensive benefits on

Qualifications

• Bachelor’s degree required (or equivalent) and minimum four years of personnel management experience.
• Strong communication with customers and management; focus on safety and process improvements.
• Willingness to work on-site at St. Louis, MO location; valid driver’s license and good driving record.

Responsibilities

• Direct day-to-day operations of the commercial door install department.
• Promote and participate in process improvements for efficiency.
• Communicate regularly with management to review results and provide feedback.
• Communicate with customers to ensure high service quality.
• Improve staff performance through coaching and development; conduct reviews.
• Lead monthly sales and performance department meetings; manage staff.
• Perform other duties as assigned by Manager.

Skills

Team leadership

Customer service

Safety compliance

Communication

Education

Bachelor’s degree in a relevant field

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

Overhead Door Company of St. Louis™, a DH Pace Company, Inc. aspires to hire a Department Manager in our St. Louis, MO office! The department manager will direct business operations of the Commercial install department with the objective to create, foster, and maintain safety-conscious, positive employee relations using a lead by example approach, effective communication, coaching, training, and development.

Job Responsibilities

• Manage day-to-day operations of the commercial door install department
• Promote and participate in process improvements, looking for opportunities to do things more effectively and efficiently
• Communicate regularly with members of management to review business results, share observations, and provide feedback
• Communicate with customers, ensuring the highest quality of service has been provided
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Manage, provide leadership for, and develop staff through effective communication, coaching, training, and development for continued success and/or for future advancement
• Lead monthly sales and performance department meetings
• Other duties as assigned by Manager

Job Requirements

• Bachelor’s degree, highly preferred and a minimum of four (4) years of experience managing personnel; an equivalent combination of education and experience can be considered
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
• Review customer survey data, respond to customer concerns
• Must be committed to a high standard of safety, and be willing and able to comply with all safety laws and policies
• Must possess a Valid Driver’s License and good driving record
• Ability to work on-site at our St. Louis, MO location

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law.