Donor Services Specialist — Part-Time

Goodwill of North Georgia; Commerce (GA); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

PTO

Employee discount 25%

Health insurance

Uniforms provided

Career training

Job summary

Goodwill of North Georgia is seeking a Donor Specialist at our Commerce store. This part-time role will screen and process donations, support a fast-paced retail environment, and provide friendly guest service to our customers and donors.

You will join a team focused on meeting production goals, maintaining safety, and engaging in training that helps you grow within a mission-driven organization.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Basic math and reading skills.
• Good oral and written communication skills in English.
• Interpersonal skills.
• Must be 18+ to operate a forklift and be forklift certified.

Responsibilities

• Always display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Maintain a neat, clean and organized donor door area/attended donation center location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.
• Perform other duties as assigned by management.

Job description

Goodwill of North Georgia is seeking a Donor Specialist at our Commerce store. This part-time role will screen and process donations, support a fast-paced retail environment, and provide friendly guest service to our customers and donors.

You will join a team focused on meeting production goals, maintaining safety, and engaging in training that helps you grow within a mission-driven organization.