Donor Services Associate — Fast-Paced Retail Impact

Goodwill of North Georgia; Johns Creek (GA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

PTO

Employee discount 25%

Health, dental, vision

Uniforms

Free job skills training

Job summary

Goodwill of North Georgia in Johns Creek, GA is seeking a Donor Specialist to process donations and prepare items for sale. This full-time role requires accuracy, speed, and a people-first attitude as you work with donors and staff.

You will sort donated goods, provide donor receipts, assist with loading and unloading, and adhere to safety and quality procedures. Eligible candidates should have a high school diploma, basic math and reading skills, and good English communication.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English.
• Must be 18 years or older to operate a forklift.

Responsibilities

• Inspect and grade donated goods for resale.
• Sort donations into designated categories.
• Assist with loading/unloading donations.
• Maintain safety and cleanliness in donor area.
• Provide donor receipts and answer questions.

Skills

Math skills

Reading skills

English communication

Team player

Education

High School Diploma or GED

Job description

Donor Specialist Full-Time $13.50 - Johns Creek

Job Category: Hourly

Requisition Number: DONOR022516

Apply now

• Posted : August 26, 2026
• Full-Time
• Rate : $13.50 USD per hour

Locations

Showing 1 location

Johns Creek, GA 30022, USA

Description

Join our team

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.

What we offer:

· Paid time off for vacation and holidays

· 25% employee discount

· Health, dental and vision insurance for staff and their families

· Complimentary uniforms

· Access to free job skills training at Goodwill Career Centers

Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.

Essential Functions:

• Always display a professional, patient, and “people first” attitude with guests

• Provide a donation receipt to each guest at the time of donating

• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures

• Properly sort donations into designated categories

• Effectively communicate with management when necessary

• Consistently perform work tasks according to training playbooks, e-learning and work instructions

• Evaluate and navigate decisions effectively

• Effectively promote and demonstrate cooperation and teamwork with peers

• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location

• Adhere to safety and security practices including reporting safety hazards and injuries to management

• Assist truck drivers with loading/unloading donations

• Attend and complete all required trainings and meetings

• Perform other duties as assigned by management

Job Requirements and Qualifications:

• High School Diploma or GED preferred

• One year or more (1+ years) of production experienced preferred

• Consistently foster a healthy team culture of exceptional guest experience

• Must have basic math and reading skills

• Must have good oral and written communication skills in English as well as interpersonal skills

• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)

Working Environment Conditions/Requirements:

• Must start employment in acceptable safety work shoes

• Must be able to work in all types of conditions including heat, cold and dust

• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation

Qualifications

Behaviors

Preferred

Dedicated

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Loyal

Loyal

: Shows firm and constant support to a cause

Enthusiastic

: Shows intense and eager enjoyment and interest

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.