Donor Services & Programs Specialist

Tulsa Innovation Labs; Tulsa (OK); On-site; USD 42,000 - 62,000; Full time

Job summary

Tulsa Community Foundation is seeking a Program Associate – Business Process and Donor Services to perform database administration and maintain business systems for gift processing, acknowledgments, and fund administration. You will support grant, scholarship, and emergency hardship programs and communicate with diverse donors and applicants.

Responsibilities include enhancing workflows in RE NXT, NPact, and related platforms, creating dashboards, and providing administrative support across

Qualifications

• Bachelor’s Degree required in business administration, communications or related field.
• 3-5 years related experience with nonprofit or community organization preferred.
• Prior experience in office management or an administrative role required.
• Experience in application management preferred.

Responsibilities

• Evaluate and improve workflows for applications and fund distributions using nonprofit platforms.
• Develop program management guidelines and procedures with staff training materials.
• Create dashboards to support metrics and reporting requirements.
• Manage and administer donor portal and website integration.
• Implement and manage registration portals for fundraising events.
• Maintain Campaigns, Appeals and Membership modules in relevant systems.
• Support transition from hosted or local platforms to cloud-based platforms.
• Review contributions, tax receipts and acknowledgment letters in a timely manner.
• Support donor fundraising and grant-making activities.

Skills

Microsoft Office Suite

Education

Bachelor's Degree

Job description

Tulsa Community Foundation is seeking a Program Associate – Business Process and Donor Services to perform database administration and maintain business systems for gift processing, acknowledgments, and fund administration. You will support grant, scholarship, and emergency hardship programs and communicate with diverse donors and applicants.

Responsibilities include enhancing workflows in RE NXT, NPact, and related platforms, creating dashboards, and providing administrative support across