Donor Relations & Fundraising Operations Specialist

Social Innovation Forum; Boston (MA); Hybrid; USD 63,000 - 69,000; Full time

Job summary

Social Innovation Forum in Boston, MA is seeking a Development Operations Coordinator to keep our fundraising operations, donor data, and stewardship activities organized and efficient. You will manage donor records, support gift processing and acknowledgments, and produce development reports to support fundraising goals.

You will work closely with the Director of Advancement and senior leaders in a small, collaborative team.

Qualifications

• At least 1–3 years of relevant professional experience in development, fundraising operations, advancement, nonprofit administration, database management, or a related field.
• Hands-on experience using Salesforce or another CRM or constituent database, including entering and maintaining records, managing data accuracy, and generating reports or lists.
• Experience coordinating meetings, events, mailings, or donor communications.
• Strong working knowledge of Excel and the ability to organize, review, and work accurately with data.
• Demonstrated ability to manage detailed, deadline-driven work with a high degree of accuracy and follow-through.

Responsibilities

• Manage Salesforce donor and prospect records, ensuring records are accurate and maintained according to data and gift-entry practices.
• Process and acknowledge philanthropic gifts received through checks, electronic transfers, donor-advised funds, online giving platforms, and other sources.
• Ensure gifts are entered accurately and prompt acknowledgements are completed in a timely manner.
• Generate regular development reports and ad hoc reports requested by senior leadership and development counsel.
• Support the Executive Director and other senior leaders with their development activities, including tracking meetings and follow-up items.
• Reconcile development records with monthly financial reports in partnership with the Finance Department.
• Maintain accurate and organized electronic development files.
• Produce donor and prospect lists for mailings, outreach, events, and annual development planning.
• Develop and maintain tracking systems that support fundraising and donor stewardship activities.
• Track deadlines for current and prospective institutional funders and assist with grant proposals and reports.
• Conduct research on prospective institutional and individual donors.
• Provide administrative support to the advancement team, including preparing meeting agendas, taking notes, and tracking follow-up items.

Skills

Donor management

Event coordination

Reporting & analytics

Communication skills

Time management

Team collaboration

Tools

Salesforce

Excel

CRM reporting tools

Job description

Social Innovation Forum in Boston, MA is seeking a Development Operations Coordinator to keep our fundraising operations, donor data, and stewardship activities organized and efficient. You will manage donor records, support gift processing and acknowledgments, and produce development reports to support fundraising goals.

You will work closely with the Director of Advancement and senior leaders in a small, collaborative team.