Donor Services Manager - Fund Ops & Portal Excellence

The Boston Foundation; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

The Boston Foundation is seeking a Donor Services Manager to oversee operations for 700+ Donor Advised Funds and the SmartSimple donor portal, focusing on efficiency and process improvement.

The role will manage constituent data and processes, work with a portfolio of fund holders, and lead projects for the Senior Director.

Collaborating cross-functionally with development, finance, and operations, you will implement streamlined workflows and data quality controls to support donor services.

Responsibilities

• Manage operations on 700+ Donor Advised Funds and the SmartSimple donor portal with a focus on efficiency and process improvement.
• Manage constituent data and processes; work with a portfolio of fund holders; lead projects for the Senior Director.

Job description

The Boston Foundation is seeking a Donor Services Manager to oversee operations for 700+ Donor Advised Funds and the SmartSimple donor portal, focusing on efficiency and process improvement.

The role will manage constituent data and processes, work with a portfolio of fund holders, and lead projects for the Senior Director.

Collaborating cross-functionally with development, finance, and operations, you will implement streamlined workflows and data quality controls to support donor services.