Donor Data & Advancement Operations Specialist (Hybrid)

The Greater Boston Food Bank, Inc.; Boston (MA); Híbrido; USD 34 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work schedule

Resumo da oferta

The Greater Boston Food Bank, Inc. is seeking an Advancement Associate in Advancement Operations & Planning to support fundraising operations, donor data integrity, and prospect management.

The role focuses on accurate data, timely reporting, and cross-functional collaboration to enhance donor experience. You will coordinate acknowledgment activities, manage data quality, and assist with cross-department projects in a fast-paced environment.

Qualificações

• Bachelor's degree or equivalent combination of education and relevant experience.
• Experience supporting fundraising, nonprofit operations, customer service, finance, data administration, or related functions is preferred.
• Strong attention to detail and demonstrated ability to enter, review, and maintain accurate data.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook. Experience using a constituent relationship management or fundraising database is preferred.

Responsabilidades

• Support the administration of GBFB's prospect management program, moves management, moves management plans, and prospect status updates.
• Assist with prospect identification, qualification, and data-enrichment projects.
• Research and update donor contact information, communication preferences, and other constituent data.
• Prepare and update prospect lists, reports, meeting materials, and other resources for fundraising staff.
• Track follow-up items and help ensure prospect management activity is documented consistently.
• Coordinate with Prospect Research and frontline fundraisers to address data needs and maintain current prospect information.
• Coordinate cross-functional projects across Senior Management Group portfolios, working with managers to drive execution and alignment.
• Serve as backup as needed to help prepare routine reports, lists, and data extracts to support fundraising, stewardship, and prospect management activities.
• Collaborate with colleagues across Advancement and other departments to complete projects and resolve data or processing questions.
• Work with Advancement Operations, Donor Relations, and Prospect Research on managing project timelines and deadlines to ensure timely results.
• Identify opportunities to improve data quality, operational efficiency, and the donor experience.
• Serves as a backup for customer service/support inquiries for Advancement when needed.
• Support special projects and perform other duties as assigned.
• Provide additional gift-processing support during periods of high donation volume.
• Provide additional support in linking matching gift records in the database during high-volume periods.
• Support timely and accurate donor acknowledgment processes across fundraising programs by providing backup for reporting and review needs.
• Organize, update, and maintain acknowledgment templates and supporting materials.
• Support welcome and stewardship communications for new, recurring, re-engaged, and giving society donors.
• Coordinate with Donor Relations and fundraising teams to ensure donors receive appropriate recognition and stewardship.

Conhecimentos

Attention to detail

Organizational skills

Communication skills

Team collaboration

Formação académica

Bachelor's degree or equivalent

Ferramentas

Excel

Outlook

CRM database

Descrição da oferta de emprego

The Greater Boston Food Bank, Inc. is seeking an Advancement Associate in Advancement Operations & Planning to support fundraising operations, donor data integrity, and prospect management.

The role focuses on accurate data, timely reporting, and cross-functional collaboration to enhance donor experience. You will coordinate acknowledgment activities, manage data quality, and assist with cross-department projects in a fast-paced environment.