Donor Relations & Engagement Specialist

Coptic Orphans; Fairfax (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Onsite fitness facility

401(k) / 403(b) plan

Paid time off

Job summary

Coptic Orphans is seeking a Donor Relations Specialist to manage donor data in Salesforce, process donations, and support sponsor relationships. This role handles inquiries, coordinates outreach, and assists with fundraising events from our Fairfax, VA office.

The ideal candidate has a Bachelor's degree, 1–3 years in donor relations or similar roles, and strong English communication. Arabic reading/writing is a plus; knowledge of Coptic culture is required.

Qualifications

• Bachelor's degree required or equivalent in a related field.
• 1–3 years in donor relations, customer service, or database management preferred.
• Excellent written and spoken English; Arabic reading/writing is a plus.

Responsibilities

• Record and update donor and sponsor data in Salesforce.
• Process donations and update payment methods, address declined transactions.
• Compile weekly donor maintenance reports with accuracy and timeliness.
• Respond to donor inquiries via phone and email with professionalism.
• Support donor engagement through outreach and relationship-building.
• Plan and support fundraising events and campaigns.

Skills

Donor relations

Customer service

Communication

English proficiency

Education

Bachelor's degree in Business Administration/Marketing/Communications/Nonprofit Management

Tools

Salesforce

Microsoft Office (Word/Excel/PowerPoint)

Outlook

Teams

SharePoint

Job description

Coptic Orphans is seeking a Donor Relations Specialist to manage donor data in Salesforce, process donations, and support sponsor relationships. This role handles inquiries, coordinates outreach, and assists with fundraising events from our Fairfax, VA office.

The ideal candidate has a Bachelor's degree, 1–3 years in donor relations or similar roles, and strong English communication. Arabic reading/writing is a plus; knowledge of Coptic culture is required.