Donor Relations & Engagement Specialist

copticorphans; Fairfax (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Onsite fitness facility

Job summary

Coptic Orphans is seeking a Donor Relations Specialist in the United States (Virginia) to manage donor data, process donations, and respond to inquiries, upholding our mission.

You will maintain Salesforce records, generate weekly donor maintenance reports, and support outreach and fundraising events.

Ideal candidates have a bachelor’s degree, 1–3 years in donor relations or related fields, strong English, some Arabic, and familiarity with Coptic culture.

Qualifications

• Bachelor's degree required in a related field.
• 1–3 years donor relations, customer service, or database management experience.
• Excellent written and spoken English; Arabic reading/writing a plus.
• Knowledge of Coptic culture is required.
• Proficiency in Microsoft Office and Salesforce.

Responsibilities

• Record and update donor and sponsor data in Salesforce.
• Process donations and manage donor payment methods; handle declined transactions.
• Generate weekly donor maintenance reports.
• Respond to donor inquiries via phone and email; provide professional assistance.
• Support donor engagement through outreach and relationship-building.
• Assist in planning and executing outreach and fundraising events; coordinate logistics.

Skills

English proficiency

Arabic reading/writing

Coptic culture knowledge

Salesforce

Microsoft Office (Word, Excel, PowerPt

Education

Bachelor's degree in Business Administration, Marketing, Communications, Public Relations, Nonprofit Management, or related field

Tools

Salesforce

Outlook

Teams

SharePoint

Job description

Coptic Orphans is seeking a Donor Relations Specialist in the United States (Virginia) to manage donor data, process donations, and respond to inquiries, upholding our mission.

You will maintain Salesforce records, generate weekly donor maintenance reports, and support outreach and fundraising events.

Ideal candidates have a bachelor’s degree, 1–3 years in donor relations or related fields, strong English, some Arabic, and familiarity with Coptic culture.