Donor Recruitment & Sales Support Specialist

Vitalant; Colorado Springs (CO); Hybrid; USD 35,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Life/AD&D insurance

Disability insurance

Paid time off

Employee Resource Groups

Job summary

Vitalant in Colorado Springs is seeking a Sales Support Specialist to coordinate and support virtual and onsite blood drives. You will engage coordinators to boost donor participation and assist with donor recruitment initiatives, including outreach to first-time donors.

You will maintain accurate records, support special projects, and provide excellent customer service while ensuring compliance with SOPs and regulations. This hybrid role partners with field teams to drive operations.

Responsibilities

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and onboarding/training of staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with SOPs, regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success.

Job description

Vitalant in Colorado Springs is seeking a Sales Support Specialist to coordinate and support virtual and onsite blood drives. You will engage coordinators to boost donor participation and assist with donor recruitment initiatives, including outreach to first-time donors.

You will maintain accurate records, support special projects, and provide excellent customer service while ensuring compliance with SOPs and regulations. This hybrid role partners with field teams to drive operations.