Sales Support Specialist

Vitalant; Colorado Springs (CO); Hybrid; USD 35,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Life/AD&D insurance

Disability insurance

Paid time off

Employee Resource Groups

Job summary

Vitalant in Colorado Springs is seeking a Sales Support Specialist to coordinate and support virtual and onsite blood drives. You will engage coordinators to boost donor participation and assist with donor recruitment initiatives, including outreach to first-time donors.

You will maintain accurate records, support special projects, and provide excellent customer service while ensuring compliance with SOPs and regulations. This hybrid role partners with field teams to drive operations.

Responsibilities

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and onboarding/training of staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with SOPs, regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success.

Job description

Sales Support Specialist### Sales Support SpecialistApply: Hybrid: CO Colorado Springs: Full time: Posted Today: R26\\_0000003291At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.**Work Shift (if applicable):**Shift 1 (United States of America)**Job Description:****Vitalant is seeking a Sales Support Specialist.** Dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you’ll find a career built on purpose, an organization created to care, and a team committed to leading—together.**Your impact as a Sales Support Specialist is vital.** You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.### What to Expect### Salary: $25.74 - $33.32 per hour### **Schedule:** M- F, occasional weekends/evenings### Our comprehensive total rewards support you, your family, and your future with:* Medical, dental, and vision insurance* 401(k) with 5% company match* Tuition assistance up to $5,000 per year* Free basic life and AD&D insurance* Free short- and long-term disability insurance* Paid time off* Employee Resource Groups### As a Sales Support Specialist, you’ll get to:* Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.* Engage blood drive coordinators to increase donor participation and retention.* Assist with donor recruitment initiatives, including outreach to first-time donors.* Maintain accurate records and ensure data integrity using established systems.* Support special projects and assist with training and onboarding of new and existing staff.* Provide high-quality customer service to internal and external customers.* Ensure compliance with internal SOPs, external regulations, and software usage standards.* Collaborate with field teams and cross-functional partners to support operational success**Location:**3670 Austin Bluffs ParkwaySuite 110Colorado Springs, CO 80918**Job Category:**Sales / Community Outreach**Contact Information:** [e-mail] you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.### About UsVitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned reserach. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. and host approximately 60,000 blood drives annually.Vitalant is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send us an email to [e-mail] to let us know the nature of your request.