Donor Recruitment & Drive Support Specialist

01 VITALANT; Colorado Springs (CO); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Life and AD&D insurance

Disability insurance

Paid time off

Employee Resource Groups

Job summary

Vitalant is seeking a Sales Support Specialist. Dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination.

If you are customer-focused, results-driven, and inspired to make a meaningful impact, you'll find a career built on purpose, an organization created to care, and a team committed to leading‑together. You'll coordinate and support virtual and onsite blood drives, engage coordinators to increase donor participation and retention, and assist with

Qualifications

• Bachelor's degree in a related field (e.g., Business, Marketing, Communications, or Healthcare Administration) or an equivalent combination of education and experience.
• Valid in-state driver's license required.
• Minimum of one year of related experience in a sales, healthcare, or donor recruitment environment.
• Prior sales experience, particularly in customer facing or outreach roles.

Responsibilities

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and assist with training and onboarding of new and existing staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success.

Skills

Customer service

Donor recruitment

Data integrity

Cross-functional collaboration

Education

Bachelor's degree in a related field

Job description

Vitalant is seeking a Sales Support Specialist. Dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination.

If you are customer-focused, results-driven, and inspired to make a meaningful impact, you'll find a career built on purpose, an organization created to care, and a team committed to leading‑together. You'll coordinate and support virtual and onsite blood drives, engage coordinators to increase donor participation and retention, and assist with