Donor Operations & Stewardship Specialist

Women In Need, Inc. (Win); New York (NY); On-site; USD 66,000 - 73,000; Full time

Job summary

Women In Need, Inc. (Win) is seeking a detail-oriented Development Operations Coordinator to support our daily fundraising operations. You will ensure accurate processing of donor gifts, maintain donor records in Salesforce, and assist with campaigns and events.

Ideal candidates have 1-3 years in nonprofit administration, strong MS Office skills, and a passion for our mission to aid homeless women and families. This role requires organization, confidentiality, and collaboration across teams.

Qualifications

• 1-3 years of administrative, nonprofit development, gift processing, database management, or related operational experience.
• Experience with donor data and stewardship communications is a plus.
• Strong proficiency with MS Office suite and CRM systems.

Responsibilities

• Process donor gifts accurately and timely (checks, cards, wires, stock gifts, donor-advised funds).
• Generate and distribute donor acknowledgment letters and stewardship communications.
• Maintain donor records in Salesforce and ensure data accuracy.
• Perform data quality reviews to ensure donor information integrity.
• Prepare deposit documentation and support gift reconciliation with Finance.

Skills

MS Office

Excel

Outlook

Word

Written & Verbal communication

Attention to detail

Data management

Tools

Salesforce

CRM systems

Job description

Women In Need, Inc. (Win) is seeking a detail-oriented Development Operations Coordinator to support our daily fundraising operations. You will ensure accurate processing of donor gifts, maintain donor records in Salesforce, and assist with campaigns and events.

Ideal candidates have 1-3 years in nonprofit administration, strong MS Office skills, and a passion for our mission to aid homeless women and families. This role requires organization, confidentiality, and collaboration across teams.