Donor Journey Architect – Remote Engagement

Heifer International

United States

Remote

USD 78,000 - 88,000

Full time

4 days ago
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Benefits offered by this job

Health benefits
Retirement plan
Paid time off
Life insurance
Professional development

Job summary

Heifer International is seeking a Donor Lifecycle Engagement Strategist to design and optimize donor journeys, automate email experiences, and coordinate cross-functional engagement strategies across Marketing and fundraising teams. The role reports to the Senior Director of Donor Insights and Integrated Engagement and supports a Hybrid Engagement Model with data-driven decision making.

The successful candidate will translate audience insights into executable journeys, create production plans,

Qualifications

  • Bachelor's degree in marketing, communications, or related field.
  • 5+ years in email marketing and marketing automation.
  • Experience with donor journeys and digital fundraising.
  • Proven ability to manage cross-functional projects.
  • Strong written and verbal communication skills.

Responsibilities

  • Build and optimize donor journeys across channels and platforms.
  • Lead lifecycle and journey design for designated donor segments.
  • Collaborate with Philanthropy, Digital Marketing, and Analytics.
  • Ensure QA, accessibility, and delivery quality for journeys.
  • Monitor performance and implement improvements.

Skills

Email marketing
Marketing automation
Donor journeys
Digital engagement
Fundraising

Education

Bachelor's degree in marketing, communications, business, fundraising, or related field

Tools

Salesforce Marketing Cloud
Klaviyo

Job description

Heifer International is seeking a Donor Lifecycle Engagement Strategist to design and optimize donor journeys, automate email experiences, and coordinate cross-functional engagement strategies across Marketing and fundraising teams. The role reports to the Senior Director of Donor Insights and Integrated Engagement and supports a Hybrid Engagement Model with data-driven decision making.

The successful candidate will translate audience insights into executable journeys, create production plans,

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