Donor Gift Processing Specialist — Hybrid

ASU Foundation for A New American University; United States; Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical, dental, and vision insurance

401(k) plan with matching employercon*

22 days of vacation

11 holidays including your birthday

Parental leave

Tuition reductions

Professional development

Cell phone reimbursement

Job summary

The ASU Foundation for A New American University is seeking a Gift Processing Specialist to manage donor data, process gifts and pledges, and support customer service across fundraising systems. You will review demographics, upload documentation, and ensure accuracy and confidentiality in a collaborative, deadline-driven environment.

Responsibilities include processing a variety of gift types, maintaining Salesforce records, and supporting process improvements while upholding data integrity and

Qualifications

• Bachelor's degree
• Bookkeeping experience with the desire to meet efficiencies, timeliness and accuracy
• Experience with Salesforce, SharePoint and Workday

Responsibilities

• Reviews, creates, and updates individual and corporate demographic information from gift source documents
• Processes and records gifts daily, including online gifts, EFTs, third-party platforms, Gifts-In-Kind, and donor-advised funds in donor database software
• Uploads or scans supporting documentation on the donor or gift/pledge levels into Salesforce
• Provides reliable, accurate, and timely responses to questions from internal and external customers
• Researches and verifies information to ensure accuracy and reliability of data
• Protects confidential donor and organization information
• Completes data integrity/clean up tasks as assigned
• Participates in testing of enhancements to Salesforce and Affinaquest
• Develops and maintains internal department knowledge articles for processing gifts in Salesforce
• Provides cross-training and coverage during absences and busy periods
• Facilitates communication between Gift Administration and Finance Cash Office teams

Skills

Organizational skills

Attention to detail

Analytical skills

Communication skills

Team player

Confidentiality

Research skills

Education

Bachelor's degree

Tools

Salesforce

SharePoint

Workday

Job description

The ASU Foundation for A New American University is seeking a Gift Processing Specialist to manage donor data, process gifts and pledges, and support customer service across fundraising systems. You will review demographics, upload documentation, and ensure accuracy and confidentiality in a collaborative, deadline-driven environment.

Responsibilities include processing a variety of gift types, maintaining Salesforce records, and supporting process improvements while upholding data integrity and