Gift Processing Specialist

Arizona State University; Tempe (AZ); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Hybrid schedule

Medical insurance

401(k) matching

Vacations and holidays

Job summary

The ASU Foundation seeks a Gift Processing Specialist to ensure accurate processing of gifts and pledges and to maintain donor data with high integrity. You will review and reconcile donor demographics, process gifts across multiple platforms, and respond to inquiries while protecting confidential information.

Proficiency with Salesforce, SharePoint and Workday is preferred. A hybrid work schedule and comprehensive benefits support a balanced, impactful role within the Foundation's mission to

Qualifications

• Bachelor’s degree required.
• Experience with donor data processing preferred.
• Experience with Salesforce, SharePoint and Workday a plus.
• Strong attention to detail and confidentiality required.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Review, update, and reconcile donor demographic information.
• Process and record gifts and pledges in donor database systems.
• Upload supporting documentation and maintain data integrity.
• Respond to inquiries from internal/external customers.
• Maintain confidentiality of donor and organizational information.

Skills

Highly organized

Attention to detail

Confidentiality

MS Office Suite

Salesforce

SharePoint

Workday

Education

Bachelor's degree

Tools

Salesforce

SharePoint

Workday

Excel

Job description

Gift Processing SpecialistThe Gift Processing Specialist is responsible for the upload, review, and reconciliation of individual and corporate donor demographic information imported into the donor database, the timely and accurate processing of gifts and pledges in the fundraising system and providing customer service support to fulfill the team’s goal of ensuring all gifts, pledges and pledge payments are processed accurately and efficiently.What you’ll doReviews, creates, and updates individual and corporate demographic information from gift source documentsProcesses and records gifts daily, including online gifts, electronic funds transfers, third-party platforms, Gifts-In-Kind, and donor-advised funds in donor database software while meeting all department deadlinesUploads or scans supporting documentation on the donor or gift/pledge levels into SalesforceProvides reliable, accurate, and timely responses to questions from internal and external customersResearches and verifies information to ensure accuracy and reliability of the data in line with department policies and proceduresProtects confidential donor and organization information in a variety of formats including network files, digital images, and physical filesCompletes data integrity/clean up tasks as assignedParticipates in testing of enhancements to Salesforce and AffinaquestDevelops and maintains internal department knowledge articles for processing gifts in SalesforceProvides cross-training, as needed, and coverage in the event of extended absence from positions and during busy time periodsFacilitates open lines of communication between the Gift Administration and Finance Cash Office teams, to ensure staff is kept up to date on relevant information that enables the application of consistent record keeping standards across departmentsOther duties as assignedWhat you'll needHighly organized and able to prioritize multiple processing tasksCollaborative style, combined with the ability and desire to work in a team-based environmentAttention to detail, accuracy, and thoroughness in completing assigned dutiesAbility to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries and University business and confidential prospect informationStrong and collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone or web meetingStrong mathematical and computational skills and the ability to audit or proofs one’s own work to ensure accurate calculationsDemonstrated ability and desire to learn, apply and retain complex and detailed processes and proceduresAbility to use various web search engines to research and find data on corporations and their subsidiariesProficient with MS Office Suite including Word, Excel, and OutlookRelevant qualificationsBachelor’s degreeBookkeeping experience with the desire to meet expectations of efficiencies, timeliness and accuracyExperience with Salesforce, SharePoint and WorkdayPreferred skills and abilitiesFamiliarity with and understanding of the purpose of fundraising in higher education or a nonprofit settingPossess strong investigative and analytical skillsBenefitsHybrid work schedule. We work from home two days a week!Comprehensive benefits package, including medical, dental, and vision insurance401(k) plan with matching employer contribution22 days of vacation time11 holidays, including your birthdayParental leaveSignificant tuition reductionsProfessional development is highly valued at ASU Foundation, where employees are encouraged to look across the organization and nurture new areas of interest$30 bi-weekly cell phone reimbursementAbout ASU FoundationThe ASU Foundation fosters partnerships between ASU and like-minded individuals, corporations and foundations who believe in ASU’s mission and provide resources for ASU to manifest its charter into meaningful impact. These partnerships empower ASU to advance student access, serve our community, protect the planet, create equity in higher education and conduct research for the public good.At the ASU Foundation we valueCharacterWe prioritize character and integrity in every decision and action, establishing trust as the foundation of all that we do.ServiceWe are dedicated to serving our students, donors, communities, and colleagues by fostering support and collaboration to ensure that our efforts are impactful.InnovationInnovation drives us to create meaningful opportunities and solutions, helping every member of our global community achieve meaningful outcomes.The ASU Foundation is an Equal Opportunity Employer