Donor Experience Specialist

Paycom - ATS; Merrillville (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Paycom - ATS in Merrillville, IN is seeking a donation associate to warmly greet donors, assist with unloading, and price donated items for resale. You will follow established guidelines to ensure quality, proper categorization, and readiness for sale while maintaining a clean, safe donation area.

You will document intake, support team operations, and help maintain a fast-paced, customer-friendly environment.

Qualifications

• Excellent customer service and positivity when engaging with donors.
• Strong attention to detail to accurately sort and price items.
• Ability to work in a team and communicate effectively with coworkers.

Responsibilities

• Greet donors warmly and assist with unloading donations.
• Receive, sort, and price donated items following guidelines for resale.
• Maintain a clean, organized donation area and ensure safety protocols.

Skills

Customer service

Attention to detail

Teamwork

Communication

Tools

PPE usage

Material handling

Job description

Paycom - ATS in Merrillville, IN is seeking a donation associate to warmly greet donors, assist with unloading, and price donated items for resale. You will follow established guidelines to ensure quality, proper categorization, and readiness for sale while maintaining a clean, safe donation area.

You will document intake, support team operations, and help maintain a fast-paced, customer-friendly environment.