Donor Experience & Data Specialist

Wesleyan Church; Fishers (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Wesleyan Church seeks a Donor Services Specialist to support donors and advance ministry worldwide. You will manage donor communications, process donations, and maintain donor data with integrity.

This role requires strong customer service and data-entry skills to ensure accurate gift processing and secure donor records. Responsibilities include handling inquiries about giving options, managing donor information in Salesforce, and supporting Donor Services and Finance initiatives with timely,

Qualifications

• 1–2 years of customer service experience.
• 1–2 years of CRM or database experience.

Responsibilities

• Serve as the front line contact for donors and prospective donors.
• Process donations received via mail, ACH, checks, and credit card gifts.
• Enter gift information accurately into Salesforce and related systems.
• Maintain donor demographics and biographical information with accuracy.
• Support reporting and special projects for Donor Services and Finance.

Skills

Customer service

Attention to detail

Time management

Problem-solving

Team player

Tools

Salesforce

Raiser's Edge

Job description

Wesleyan Church seeks a Donor Services Specialist to support donors and advance ministry worldwide. You will manage donor communications, process donations, and maintain donor data with integrity.

This role requires strong customer service and data-entry skills to ensure accurate gift processing and secure donor records. Responsibilities include handling inquiries about giving options, managing donor information in Salesforce, and supporting Donor Services and Finance initiatives with timely,