Donor Experience Coordinator

The Blood Connection, Incorporated; Simpsonville (SC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Job summary

The Blood Connection, Incorporated in Simpsonville, SC, seeks a Donor Services Technician to welcome donors, verify history, and perform donor physicals in accordance with SOPs. The role requires strong customer service, professionalism, and flexibility for varied hours including weekends.

Responsibilities include greeting donors, ensuring eligibility, assisting with collection flow, and maintaining a clean front of house while supporting mobile operations.

Qualifications

• High School Diploma or GED.
• Customer service experience preferred.
• Valid Driver’s License with no major infractions and dependable transportation.
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers.
• Ability to work with all levels and in a diverse work environment.
• Ability to establish and maintain effective working relationships with staff, management, and peers.

Responsibilities

• Greet donors and guests and create a welcoming atmosphere.
• Register donors, perform donor history, and complete donor physical assessments.
• Maintain store front appearance and cleanliness during operational hours.
• Liaise with donors and guests, conveying the organization’s mission and values.
• Provide donor collection support and participate in events and drives.
• Perform reception and telephone duties as assigned.

Job description

The Blood Connection, Incorporated in Simpsonville, SC, seeks a Donor Services Technician to welcome donors, verify history, and perform donor physicals in accordance with SOPs. The role requires strong customer service, professionalism, and flexibility for varied hours including weekends.

Responsibilities include greeting donors, ensuring eligibility, assisting with collection flow, and maintaining a clean front of house while supporting mobile operations.