Donor Experience Associate – Donation Center

Memphis Goodwill Inc.; Collierville (TN); On-site; USD 14,000 - 20,000; Full time

Job summary

Memphis Goodwill Inc. in Collierville, TN, is seeking a Manual Labor role at the Collierville II ADC. You will greet donors, unload donations from vehicles, issue tax receipts, and maintain accurate daily donation counts while delivering exceptional donor experiences.

The role emphasizes safety, proper handling of donations, inventory of supplies, and cooperation with the Transportation team. Previous experience is not required; we provide training and align with Goodwill policies and guiding

Responsibilities

• Greets donors in a prompt, friendly manner and unloads donations from vehicles.
• Breaks down donations into categories.
• Maintains drive-through and ADC site in accordance with image and safety standards.
• Responsible for ordering and maintaining supplies efficiently.
• Secure and appropriately use on-hand equipment.
• Adheres to all Memphis Goodwill policies and safety practices; reports hazards.
• Assists Transportation team with delivery/pickup of equipment as needed.
• Participates in training and other duties as assigned by ADC/Operations Leadership.

Job description

Memphis Goodwill Inc. in Collierville, TN, is seeking a Manual Labor role at the Collierville II ADC. You will greet donors, unload donations from vehicles, issue tax receipts, and maintain accurate daily donation counts while delivering exceptional donor experiences.

The role emphasizes safety, proper handling of donations, inventory of supplies, and cooperation with the Transportation team. Previous experience is not required; we provide training and align with Goodwill policies and guiding