Donor Experience Ambassador

Goodwill Industries of the Valleys; Rocky Mount (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a store associate at our Rocky Mount location to support daily operations, greet donors and customers, and help process donations. The role emphasizes accuracy in donor records and maintaining a clean, secure retail space.

Under supervision of the Store Manager, you will assist with donor relations, ensure proper handling of donated goods, and support quality control and donation breakdown.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Provide customer service and greet donors and customers.
• Process donated goods and maintain donor records.
• Assist with facility security and general maintenance of the store.

Skills

Reading & Writing

Verbal communication

Basic math

Independent worker

Team collaboration

Positive attitude

Neat appearance

Donor relations

Job description

Goodwill Industries of the Valleys is seeking a store associate at our Rocky Mount location to support daily operations, greet donors and customers, and help process donations. The role emphasizes accuracy in donor records and maintaining a clean, secure retail space.

Under supervision of the Store Manager, you will assist with donor relations, ensure proper handling of donated goods, and support quality control and donation breakdown.