Donor Experience Associate — Welcoming Guests & Donations

Goodwill Industries of the Valleys; Harrisonburg (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Goodwill Industries of the Valleys in Harrisonburg, VA is seeking a Store Associate to support daily operations and assist donors and customers.

Under the Store Manager, you will handle donations, maintain security, and ensure accurate donor records while delivering excellent service.

This role emphasizes teamwork, reliability, and a neat appearance, with opportunities to learn and grow in a mission-driven nonprofit.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math.
• Must be able to work independently.
• Ability to maintain professional relationships with staff, donors, and customers.
• Team-oriented with a positive attitude.

Responsibilities

• Provide friendly customer service at the retail store.
• Greet donors and assist with donations and processing.
• Maintain facility security and basic maintenance.
• Accurately record donor information and donations.

Skills

Reading & writing

Basic math

Independent worker

Team player

Customer service

Professional appearance

Job description

Goodwill Industries of the Valleys in Harrisonburg, VA is seeking a Store Associate to support daily operations and assist donors and customers.

Under the Store Manager, you will handle donations, maintain security, and ensure accurate donor records while delivering excellent service.

This role emphasizes teamwork, reliability, and a neat appearance, with opportunities to learn and grow in a mission-driven nonprofit.