Donor Experience Associate — Retail

FreshDirect LLC; Fairlawn (VA); On-site; USD 16,000 - 23,000; Part time

Job summary

Goodwill Valleys in Fairlawn, VA is hiring for a part-time customer service role. The position involves helping donors and customers, maintaining donor records, and supporting store operations under store management.

The role requires strong communication, basic math, teamwork, and a neat, professional appearance. In-person duties include standing, walking, and lifting up to 40 pounds as needed.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Customer service, facility security and maintenance, greeting and assisting donors.
• Breakdown of donations and the maintenance of accurate donor records.

Skills

Reading & writing

Math skills

Independent work

Interpersonal skills

Teamwork

Professional appearance

Accommodations-ready

Job description

Goodwill Valleys in Fairlawn, VA is hiring for a part-time customer service role. The position involves helping donors and customers, maintaining donor records, and supporting store operations under store management.

The role requires strong communication, basic math, teamwork, and a neat, professional appearance. In-person duties include standing, walking, and lifting up to 40 pounds as needed.