Donor Experience Ambassador

Goodwill NCW Jobs; Rhinelander (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill NCW is seeking a team member to greet donors, unload donations, and maintain accurate counts. The role includes operating power equipment, organizing backroom areas, and assisting with the sorting and transport of donations.

Strong communication and teamwork are essential, with flexibility to work holidays, evenings, and weekends. This position supports our mission to transform lives through donor stewardship and efficient donation handling.

Qualifications

• Excellent time management and prioritization under time constraints.
• Excellent communication, customer service and attention to detail.
• Basic math skills required.
• Fluent in English.
• Experience with computers or willingness to learn.

Responsibilities

• Greet donors and assist unloading donations from vehicles.
• Maintain accurate daily counts of donations.
• Safely load/unload trailers.
• Operate power equipment (stacker, pallet jack, forklift).
• Keep backroom clean, safe and organized; complete checklists.

Skills

Time management

Customer service

Attention to detail

Fluent English

Basic math

Computers/tech

Tools

Forklift

Pallet jack

Job description

Goodwill NCW is seeking a team member to greet donors, unload donations, and maintain accurate counts. The role includes operating power equipment, organizing backroom areas, and assisting with the sorting and transport of donations.

Strong communication and teamwork are essential, with flexibility to work holidays, evenings, and weekends. This position supports our mission to transform lives through donor stewardship and efficient donation handling.