Raiser's Edge Data & Fundraising Operations Specialist

Minnesota Council of Nonprofits; Annandale (MN); Hybrid; USD 34,000 - 36,000; Full time

Job summary

True Friends is seeking a Development Database Administrator to manage Raiser's Edge NXT and optimize donor data, ensuring accurate gift processing, clean records, and reliable reporting.

You will partner with the Development team to deliver data-driven insights, support donor stewardship, and maintain QA standards, procedures, and documentation.

This full-time role offers flexible location with travel for meetings and events, and opportunities to improve fundraising systems and analytics.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2-3 years Raiser's Edge database administration experience, including gift processing, constituent management, reporting, and data import/exports.
• Experience with gift reconciliation and working collaboratively with Finance.
• Knowledge of fundraising principles, donor stewardship, and CRM systems.
• Strong analytical skills with exceptional attention to detail and data accuracy.
• Ability to manage multiple priorities while meeting deadlines.
• Excellent organizational, communication, and customer service skills.
• Strong proficiency in Microsoft Office applications.
• Ability to maintain confidentiality and exercise sound judgment.
• Interest in CRM trends, technology improvements, and process optimization.
• Ability to work both independently and collaboratively in a team environment.
• Must successfully complete all required background checks.

Responsibilities

• Serve as the organization's subject matter expert for Raiser's Edge NXT and fundraising database management, ensuring the system supports effective fundraising, reporting and donor stewardship
• Manage and maintain the donor database to ensure data quality, integrity, and accuracy
• Oversee gift processing, donor acknowledgements, and reconciliation with Finance
• Develop and maintain quality assurance standards, documentation, and database procedures
• Create complex reports, queries, mailing lists, and data exports to support fundraising campaigns and organizational reporting
• Create and maintain reports that track fundraising activity, donor trends, and database metrics to support Development initiatives and organizational reporting
• Support the Development team by providing accurate data, reporting, and database insights to assist with donor outreach and stewardship
• Prepare reports for leadership, the Board of Directors, Development Committee, and Finance
• Manage relationships with database vendors and evaluate system enhancements and technology improvements
• Provide training and technical support to Development staff to improve database utilization and reporting capabilities
• Support fundraising events through database preparations, guest management, invitations, registration, and on-site coordination
• Assist with donor relations initiatives, fundraising campaigns, and other Development projects

Skills

Database Administration

Donor Relationship Management

Data Analysis & Reporting

Process Improvement

Data Integrity & Quality Assurance

Project Coordination

Organization & Time Management

Written & Verbal Communication

Customer Service

Collaboration & Relationship Building

Education

Bachelor's degree or equivalent

Tools

Raiser's Edge NXT

CRM systems

Microsoft Office Suite

Job description

True Friends is seeking a Development Database Administrator to manage Raiser's Edge NXT and optimize donor data, ensuring accurate gift processing, clean records, and reliable reporting.

You will partner with the Development team to deliver data-driven insights, support donor stewardship, and maintain QA standards, procedures, and documentation.

This full-time role offers flexible location with travel for meetings and events, and opportunities to improve fundraising systems and analytics.