Donor Data & CRM Operations Lead

Caslservice; Chicago (IL); On-site; USD 63,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Retirement Plan

Generous Paid Time Off (PTO)

Flexible Spending Account (FSA) & Health Savings Account (HSA)

Job summary

Caslservice is seeking an Advanced Services Manager in Chicago to manage fundraising operations and support donor engagement initiatives. The ideal candidate will oversee donor data management and reporting, ensuring data accuracy and supporting strategic decision-making.

With a focus on building strong donor relationships, this role requires a Bachelor's degree and 3–5 years of relevant experience, alongside proficiency in Salesforce and strong analytical skills.

A competitive salary range of $63,000 – $70,000 annually is offered, along with comprehensive benefits.

Qualifications

• 3–5 years of experience in fundraising operations or nonprofit administration.
• Experience working with donor databases and gift administration.
• Ability to interpret data and translate insights into actionable recommendations.

Responsibilities

• Manage donor data, gift administration, and reporting to support fundraising efforts.
• Serve as the primary administrator for Salesforce, maintaining data integrity.
• Oversee gift processing activities and ensure timely acknowledgments.

Skills

Analytical skills

Data management skills

Communication skills

Project management skills

Salesforce administration

Experience in fundraising operations

Education

Bachelor's degree in a relevant field

Tools

Salesforce CRM

Microsoft 365

Job description

Caslservice is seeking an Advanced Services Manager in Chicago to manage fundraising operations and support donor engagement initiatives. The ideal candidate will oversee donor data management and reporting, ensuring data accuracy and supporting strategic decision-making.

With a focus on building strong donor relationships, this role requires a Bachelor's degree and 3–5 years of relevant experience, alongside proficiency in Salesforce and strong analytical skills.

A competitive salary range of $63,000 – $70,000 annually is offered, along with comprehensive benefits.