Donor Data Analyst & Insights Specialist

Trellis Supportive Care; Briarcliff Manor (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Trellis Supportive Care is seeking a Donor Data Analyst in Winston-Salem, NC, to maintain donor records in Raiser’s Edge and transform data into reports and insights that guide fundraising strategies.

You will analyze results, create customized reports for Finance, and support donor research while ensuring data accuracy and confidentiality in a not-for-profit setting. This role emphasizes attention to detail and collaboration with the Donor Relations team.

Qualifications

• Two years of college or business school, or equivalent experience; Bachelor’s degree preferred.
• Strong data entry, analytical, and organizational skills.
• Experience with donor database software; Raiser’s Edge experience preferred.
• Proficiency with Microsoft 365.

Responsibilities

• Maintain accurate and up-to-date donor records in Raiser’s Edge, ensuring a high level of data integrity and timely gift entry.
• Process and coordinate donor gift acknowledgments, thank-you letters, matching gifts, tribute gifts, and other donor communications.
• Analyze fundraising results, identify trends, and prepare reports to support donor portfolio management and fundraising decisions.
• Develop customized reports for Finance, including information needed for 990 reporting and financial audits.
• Create reports and data files for direct mail, newsletters, e-communications, and other fundraising initiatives.
• Manage donor segmentation and ensure appeals, packages, and actions are accurately tracked in Raiser’s Edge.
• Coordinate monthly reconciliation with Finance to ensure accurate financial and donor records.
• Maintain database processes, policies, and procedures that improve data quality and efficiency.
• Support donor research and provide analytical information to members of the Donor Relations team.
• Assist with fundraising events, gatherings, and other departmental activities as needed.
• Collaborate with volunteers to support monthly mailings

Skills

Data entry

Analytical

Organizational skills

Attention to detail

Communication

Education

Bachelor's degree

Two years college or business school

Tools

Raiser’s Edge

Microsoft 365

Donor database software

Job description

Trellis Supportive Care is seeking a Donor Data Analyst in Winston-Salem, NC, to maintain donor records in Raiser’s Edge and transform data into reports and insights that guide fundraising strategies.

You will analyze results, create customized reports for Finance, and support donor research while ensuring data accuracy and confidentiality in a not-for-profit setting. This role emphasizes attention to detail and collaboration with the Donor Relations team.