Donor Data Analyst

Trellis Supportive Care; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Trellis Supportive Care in Winston-Salem, NC is seeking a Donor Data Analyst who is detail-oriented and analytical, committed to transforming data into reports that strengthen fundraising efforts.

You’ll maintain donor records in Raiser's Edge, process acknowledgments, analyze results, and create reports for Finance and fundraising initiatives, collaborating with Donor Relations and volunteers.

Qualifications

• Two years of college or business school, or equivalent experience.
• Bachelor’s degree preferred.
• Strong data entry, analytical, and organizational skills.

Responsibilities

• Maintain accurate and up-to-date donor records in Raiser's Edge with high data integrity.
• Process donor gift acknowledgments, letters, and other communications.
• Analyze fundraising results, identify trends, and prepare reports.
• Develop reports for Finance, including 990 information.
• Create data files for direct mail, newsletters, and e-communications.
• Manage donor segmentation and track appeals and actions in Raiser's Edge.
• Coordinate monthly reconciliation with Finance for donor records.
• Maintain database processes and improve data quality and efficiency.
• Support donor research and provide analytical information to Donor Relations.
• Assist with fundraising events and monthly mailing coordination.

Skills

Data entry

Analytical

Organizational skills

Communication

Education

Bachelor's degree preferred

Two years college or business school or equivalent experience

Tools

Raiser’s Edge

Microsoft 365

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Donor Data Analyst

Full Time Winston Salem, NC, US

Make an Impact Behind the Scenes

At Trellis Supportive Care, every donor helps make compassionate hospice and palliative care possible for patients and families in our community. We are seeking a Donor Data Analyst who is detail-oriented, analytical, and passionate about using data to support meaningful fundraising efforts.

In this role, you’ll play a key part in ensuring the accuracy and integrity of our donor database while transforming data into meaningful reports, insights, and trends that help strengthen donor relationships and fundraising strategies.

What You’ll Do

• Maintain accurate and up-to-date donor records in Raiser’s Edge, ensuring a high level of data integrity and timely gift entry.
• Process and coordinate donor gift acknowledgments, thank-you letters, matching gifts, tribute gifts, and other donor communications.
• Analyze fundraising results, identify trends, and prepare reports to support donor portfolio management and fundraising decisions.
• Develop customized reports for Finance, including information needed for 990 reporting and financial audits.
• Create reports and data files for direct mail, newsletters, e-communications, and other fundraising initiatives.
• Manage donor segmentation and ensure appeals, packages, and actions are accurately tracked in Raiser’s Edge.
• Coordinate monthly reconciliation with Finance to ensure accurate financial and donor records.
• Maintain database processes, policies, and procedures that improve data quality and efficiency.
• Support donor research and provide analytical information to members of the Donor Relations team.
• Assist with fundraising events, gatherings, and other departmental activities as needed.
• Collaborate with volunteers to support monthly mailings

What We’re Looking For

• Two years of college or business school, or equivalent experience; Bachelor’s degree preferred.
• Strong data entry, computer, analytical, and organizational skills.
• Experience with donor database software; Raiser’s Edge experience preferred.
• Proficiency with Microsoft 365.
• Strong critical-thinking and problem-solving abilities with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and security of sensitive donor and agency information.

Why This Role Matters

Your work will help ensure that every gift is handled with accuracy, every donor is appropriately recognized, and fundraising teams have the information they need to build meaningful relationships and support the mission of Trellis Supportive Care. Trellis Supportive Care is a not-for-profit hospice and palliative organization dedicated to providing compassionate care and support to individuals living with life-limiting illness and their families. We believe in empathy, respect, professionalism, excellence, diversity and belonging, confidentiality, and continuous improvement — and we bring those values to everything we do.

Bring your analytical skills to a mission that makes a difference. Join the Trellis team!

***Trellis Supportive Care offers an exceptional Benefits Package, including medical, dental & vision insurance; 403b Retirement Plan; Paid Time Off (PTO)* **