Donor Concierge & Front-Line Merchandise Associate

Goodwill Industries of Southwest Florida; Naples (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO) and paid holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a friendly Donation Door Attendant to greet donors, receive and record donations, and help sort merchandise at our Naples location. This part-time, front-line role supports smooth store operations and creates a positive first impression for donors.

You'll stand for long periods, lift up to 40 pounds solo (100 with a team), and provide attentive customer service while following guidelines to keep donation areas safe and organized. Training provided.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail and/or stock handling preferred.
• Ability to lift and move items; independently up to 40 pounds and team up to 100 pounds.
• Able to stand for long periods and work where temperatures or climate can fluctuate.

Responsibilities

• Greet donors warmly and receive, record, and sort donations.
• Provide excellent customer service while representing Goodwill as a front-line team member.
• Assist with processing, cleaning, and preparing merchandise to support store operations.
• Maintain clean, organized, and safe donation and work areas; complete tasks assigned by supervisors.

Skills

Customer service

Physical stamina

Color vision

Basic math

Education

High school diploma or equivalent

Job description

Goodwill Southwest Florida is seeking a friendly Donation Door Attendant to greet donors, receive and record donations, and help sort merchandise at our Naples location. This part-time, front-line role supports smooth store operations and creates a positive first impression for donors.

You'll stand for long periods, lift up to 40 pounds solo (100 with a team), and provide attentive customer service while following guidelines to keep donation areas safe and organized. Training provided.